What are the responsibilities and job description for the Customer Service Representative position at TWO MEN AND A TRUCK®?
We are looking for confident, talented, high-energy sales representatives! If you have a strong, sales-oriented personality with a desire to be successful, you may be well suited for this sales representative position.
WHAT WE OFFER
- Average annual salary of $36,000 - $42,000 with no Cap on commissions!
- All inbound sales leads – NO COLD CALLING!
- Full time schedule potential to work some Saturdays
- Benefits! Health insurance available after 90 days
- Career advancement opportunities!
WHAT YOU'LL DO
- Provide outstanding customer service on all calls and online inquiries
- Recommend moving services and products based on cost, availability, and customer specifications
- Enter, schedule and coordinate customer moves
- Prepare and accurately complete all required paperwork
- Follow-up with customers post-move to ensure satisfaction
- Calmly and professionally handle customer concerns, complaints or customer service issues
- All other duties as assigned
WHO WE'RE LOOKING FOR
- Must be willing to submit to pre-employment background check and drug test
- High school diploma or general education degree (GED) is required
- At least 1 year of sales and/or customer service experience
- Excellent customer service skills: effective listening and communication
- Ability to multi-task and enter customer data into move software while on the phone
- Good grammar, voice and diction
- Ability to analyze and solve problems effectively
- Confidence to initiate customer contact, and comfortable asking for the sale
- Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
- Able to perform basic business math
- Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK® Core Values
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Fort Wayne, Indiana. The employer at this location is Pride Moving, Inc.
Salary : $36,000 - $42,000
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