Nurse Navigator

Position Overview United Health Services (UHS) is seeking a compassionate and detail-oriented Nurse Navigator to support our Medical Oncology practice. In this essential role, you’ll guide patients and their families through the complexities of cancer care—coordinating appointments, explaining treatment plans, and ensuring seamless communication between providers and support services. At UHS, we know that every connection matters—especially when navigating a cancer diagnosis. As a Nurse Navigator, your empathy, clinical knowledge, and communication skills will provide comfort and clarity during a critical time in a patient’s life. Join us and make a meaningful difference through every step of the oncology journey. Primary Department, Division, or Unit: UHS Medical Oncology Primary Work Shift: Day Regular Scheduled Weekly Hours: 40 Compensation Range: $37.00 - $55.50 per hour, depending on experience ----- Sign-On Incentives: Up to a $15,000 sign-on bonus for candidates who meet eligibility criteria. Talk with your recruiter to learn more. Job Responsibilities: Identify and manage a caseload of patients based on the presence of designated condition(s), ensuring timely and appropriate navigation services. Facilitate seamless transitions of care across the healthcare continuum, both within and outside of the UHS network, coordinating services to minimize fragmentation. Recognize the trajectory of each patient’s disease process and implement patient-centered interventions tailored to their current and anticipated needs. Establish individualized care goals and develop a comprehensive navigation plan in collaboration with the patient, family, and care team. Educate patients and families on condition-specific changes, including recognition of red flag symptoms and when to seek medical attention. Assess learning styles and health literacy to deliver effective, understandable patient and family education throughout the care experience. Identify and address barriers to care by connecting patients with appropriate resources, adjusting care goals, and coordinating with additional team members as needed. Promote patient and family engagement in healthcare decision-making, encouraging active participation during and beyond the navigation period. Empower patients and caregivers with tools and knowledge to support ongoing self-management of their condition(s), promoting independence and confidence. Collaborate with Palliative Care, Hospice, and other support services when appropriate to ensure comprehensive, compassionate care. Document all navigation activities, assessments, and interventions accurately and thoroughly in the electronic medical record. Serve as a patient advocate, respecting individual values, preferences, and circumstances, while participating in UHS and community initiatives that support patient outcomes and program development. Position Qualifications: Minimum Required: Bachelor’s degree in nursing and 5 years health care experience NYS Registered Nurse license Basic Life Support (BLS) certification (or obtained within 6 months of employment) Valid NYS driver’s license Preferred: Condition-specific experience in either/both inpatient or outpatient setting(s). PA Registered Nurse license Nurse Navigation Certification ----- Why You’ll Love Working at UHS At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life. A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24 hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. Growth That Moves with You – With access to 100,000 online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com. UHS proudly offers benefits to all full-time employees and part-time employees who are hired into a regular position of at least 24 hours per week (60% FTE). 💖 Make New Connections We believe that people—and the connections among them—must remain at the core of everything we do. Whether you're directly caring for patients, supporting our clinical operations, or working to ensure our administrative functions run effectively, your impact will be recognized and appreciated. 💡 Unlock Greater Opportunities Our commitment to you extends beyond a paycheck. We want you to thrive professionally and personally. Not only will you provide care and support for our patients, but you'll also be cared for, too. While many organizations make this claim, we back it up with action. We take workforce feedback seriously and we continually implement new education initiatives, compensation models, and recognition programs in service of our people. 🌟 Proud to be Team UHS Our footprint spans across every part of New York's Southern Tier. But we don't just serve our community, we're a part of it, too. We are volunteers, coaches, local leaders, parents or grandparents, and mentors. UHS team members can be found at almost every local walk, fundraiser, and sporting event. We promote wellness and health equity within and far beyond our walls.