Patient Service Representative-KUCC North PRN Days

Position Title Patient Service Representative-KUCC North PRN Days Days - PRN KUCC - North, KUCC - North Kansas City COVID-19 and flu vaccines are required for all health system employees. Learn more. Position Summary / Career Interest: The Scheduling Representative works as a member of the interdisciplinary patient care team. Support is provided to the clinicians for the day to day operations. The Scheduling Representative performs routine scheduling of new and follow-up appointments requested by patients and providers, maintains compliance with 3rd party payers, and provides exceptional customer service. They may also assist other administrative staff with overflow work. Responsibilities: Routinely maintain work area in a neat and orderly fashion. Complete order entry using hospital information system or manual order forms (test requisitions) including cancellation or modification of orders as required · Review all clinic orders for date, time, signature, and pagers. Patient specific labels; apply patient labels to progress notes, order forms, and other patient specific forms as needed. Complete needed filing/record keeping. Call for consults using appropriate consult forms as a guide. Call support and ancillary departments as needed (EVS, transport, lab, pharmacy, radiology, volunteer, etc.) Transport items to ancillary departments as needed (blood to laboratory, retrieve/deliver patient belongings, charts to medical records, etc) and pick up any items if required. Supplies: Ensure that supplies are stocked, including copy, printer, and fax machines with paper and all forms. Schedule follow-up appointments for patients (clinics, outpatient radiology etc). Identifies insurance plans and specific procedures which need to be pre-approved. Pre-certifies required tests and procedures. Enters referrals and pre-certifications in hospital information system, makes copies and forwards to appropriate parties. Assists Team members as assigned/needed. *Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. *Note: These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required JOB REQUIREMENTS Required: High School diploma or equivalent Preferred: Associate Degree Three-six months experience in a hospital environment Three-Six months experience in a direct customer service environment Advanced Keyboarding skills, proficient in computer languages such as outlook, Microsoft Word and Excel Time Type: Part time Job Requisition ID: R-23438 We are an equal employment opportunity employer without regard to a person’s race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests. COVID-19 and flu vaccines are required for all health system employees. Learn more. Notice: If you are a Current Employee or Contract Worker, please log into Workday to search for and apply to jobs using the Career application or by searching "Find Jobs". Your application, if submitted using this portal, cannot be moved forward. About The University of Kansas Health System As part of the region’s premier academic medical center, The University of Kansas Health System in Kansas City is a world-class healthcare provider and destination for complex care and diagnosis. We are driven by our commitment to service, continuous improvement and to the highest degree of excellence. Collaboration between physicians, nurses, researchers, educators and other professionals who share their expertise leads to exciting discoveries and life-changing treatments for the people we serve.