What are the responsibilities and job description for the Administrative Support Supervisor position at UNC Health Careers?
Description
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary: This position provides direction and supervision to a large group of administrative specialists who assist multiple clinics and physicians within the specialty of Cardiology access and scheduling. Supervisory responsibilities include staff selection, counseling, scheduling, and distributing workload. Employees in this class are considered experts within the area of assignment and provide assistance to both subordinates and other staff. To ensure success, the Administrative Support Supervisor should possess extensive experience in medical office administration and have the ability to create an efficient and patient-centered environment.
The ideal candidate should be comfortable with multi-tasking to complete detailed-oriented and high-volume work.
Telecommute opportunity: This role is afforded the opportunity to work from home ~50% of the time after a 3 month training/onboarding period.
Hours: This role has routine/regular daily hours that fall between 7:30am and 4:30pm (some flexibility available).
Responsibilities:
1. Ensures all staff are properly trained. Provides on-the-job training and identifies broader training needs that may be addressed with formal training for the unit.
2. Establishes departmental goals and objectives. Develops policies and procedures to accomplish objectives. Communicates new and changes to existing policies and procedures.
3. Establishes priorities within the unit supervised, establishes work schedules, organizes and directs the flow of work. Adjusts individual assignments to meet the needs of the unit..
4. Provides input to departmental budget process and monitors to ensure fiscal accountability. May establish work unit operational budget
5. Resolves work problems utilizing operational, technical, and program knowledge. Serves as primary resource for employees with regard to problems, interpretation and application of policies and procedures
6. Reviews work of subordinates and productivity reports to ensure that the quality and quantity of work performed meets internally established goals for timeliness and to determine areas for improvement. Suggests and participates in quality improvement initiatives for the work unit and the department.
Other Information
Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● Four (4) years of clerical or administrative experience
● If Bachelor's degree, two (2) years of clerical or administrative experience required
● If Associate's degree, three (3) years of clerical or administrative experience required
Job Details
Legal Employer: STATE
Entity: UNC Faculty Physicians
Organization Unit: FP PAC operations pay
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This is a State position employed by UNC Health Care System.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Salary : $37,700 - $47,700