Demo

Administrative/Customer Service

United Container Company
Joseph, MI Full Time
POSTED ON 1/12/2025 CLOSED ON 5/10/2025

What are the responsibilities and job description for the Administrative/Customer Service position at United Container Company?

The Accounting department at United Container Co. is seeking a high-energy, detail-oriented, and organized individual for the Administrative/Customer Service position. The ideal candidate will demonstrate a professional demeanor, a willingness to learn, and the ability to adapt in our growing company.


Position Summary: This role requires a motivated, team-oriented individual eager to contribute to a vital segment of our business. Reporting directly to the Corporate Controller, the Administrative/Customer service representative will manage various accounting tasks and internal controls while serving as a liaison between the accounting department and the Sales Manager. The successful candidate will enhance productivity and profitability by ensuring compliance with company policies and assisting with accounting functions related to sales orders, purchase orders, shipment tracking, inventory reconciliation, and additional duties as assigned.


Key Responsibilities:

  • Communicate effectively with customers, vendors, warehouse staff, the sales department, and other stakeholders.
  • Perform basic accounting tasks following standard procedures, including general accounting responsibilities.
  • Compile monthly closing segments.
  • Utilize ERP systems, specifically Dynamics GP.
  • Assist with inventory entry and reconciliation.
  • Maintain a strong analytical focus in alignment with basic accounting policies.
  • Work independently while demonstrating attention to detail.


Qualifications:

  • 3 years of accounting experience preferred.
  • Experience with Dynamics GP is a plus.
  • Basic understanding of Box Styles (RSC, HSC, Die Cuts, Gaylords) preferred.
  • Proficiency in Microsoft Office, especially Excel.
  • Familiarity with corrugated substrates (single, double, triple wall, laminated-ECT/Mullen applications) is advantageous.
  • Familiarity of supplementary packaging supplies (tape, stretch film, etc.).
  • Packaging design experience is a plus but not required.
  • Strong organizational, analytical, and communication skills.


Working Environment:

  • Collaborate within a team and interact across all company departments.
  • Primarily office-based, with occasional exposure to warehouse areas, requiring personal protective equipment such as hi-vis vests.


Additional Information:

  • 401(k) with company match
  • Medical, Dental, & Vision insurance
  • Paid time off program
  • Paid holidays
  • Life insurance


United Container Co. is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, arrest record, genetic information, height, weight, marital status, national origin, age, veteran status, disability or any other characteristic protected by local, state or federal laws.

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