What are the responsibilities and job description for the Dental Patient Care Coordinator position at United Dental Corporation?
Patient Care Coordinator
$20-$25/Hour DOE | Full-Time | High-Performance Front Office Role
National Dental - Flushing
Do you thrive on making great first impressions while also driving results? Our long-standing, modern dental practice in the heart of Manhattan is looking for a Patient Care coordinator who delivers exceptional patient care in person—and ensures the business side of the practice runs smoothly and successfully.
If you're a people-first professional with a knack for collections, scheduling, and treatment plan conversions, we want you on our team.
Why You'll Love This Role
$20-$25/Hour DOE | Full-Time | High-Performance Front Office Role
National Dental - Flushing
Do you thrive on making great first impressions while also driving results? Our long-standing, modern dental practice in the heart of Manhattan is looking for a Patient Care coordinator who delivers exceptional patient care in person—and ensures the business side of the practice runs smoothly and successfully.
If you're a people-first professional with a knack for collections, scheduling, and treatment plan conversions, we want you on our team.
Why You'll Love This Role
- $25 per hour /-, based on experience
- Full-time schedule: 5 days/week, no weekends
- Full benefits: Medical, Dental, Vision, Life, PTO, 7 paid holidays
- 401(k) with up to 4% match
- Employee Assistance Program for you and your family
- Voluntary benefits: pet insurance, identity theft protection, and more
- Safe, PPE-protected, CDC-compliant environment
- Continuing education opportunities
- Deliver top-tier patient service at every touchpoint, from check-in to checkout
- At check-in:
- Welcome patients warmly and create a positive start to their visit
- Reappoint for their next recare before they leave
- Collect over-the-counter balances with confidence
- Verify and update personal and insurance details
- At checkout:
- Present treatment plans and associated fees clearly
- Convert treatment recommendations into scheduled appointments
- Provide after-visit documents (receipts, school notes, reminders)
- Manage and work the recall/reappointment list to keep the schedule full
- Monitor and minimize cancellations through proactive communication
- Partner with the practice manager and clinical team to keep the daily schedule optimized and on goal
- Answer phones promptly and professionally, turning inquiries into booked appointments
- Support compliance and maintain organized, accurate patient records
- Active DA License or Certificate in the state of New York
- 2 years of dental assisting experience preferred
- Strong clinical, communication, and team skills
- Comfortable with both patient care and front office support
- A positive attitude and the ability to work independently or with a team
- Be a reliable and dependable teammate by arriving on time and proactively learning the office technology and processes and procedures
- Full benefits package (for 25 hours/week):
- Medical, Dental, Vision
- 401(k) with 4% match
- Paid Time Off and 7 paid holidays
- Employee Assistance Program: Free confidential counseling and support
- Voluntary benefits: Pet insurance, identity theft protection, and more
- All PPE provided - safe and compliant workplace
Salary : $45,000 - $65,000