Florist/Floral Designer

Summary

Key Requirements:

Floral Designers are first and foremost responsible to our guests, building a reputation for Ultimate Service in guest relations, with a focus on delivering consistent high quality products that make our guests feel every event or occasion has special meaning.

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
• Differentiate in products and service by producing quality products
• Follow daily work schedule as assigned by management
• Ensure quality and consistent product availability and solutions to our guests
• Responsible for maintaining positive atmosphere, spirit and morale within the department
• Support and execute against division concepts and programs
• Utilize floral systems and processes consistently and correctly
• Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment
• Responsible for safe guarding, controlling and monitoring all floral department assets, ensuring policy and procedures are implemented for control of assets
• Accurately write and follow detailed instructions on special orders to ensure product meets or exceeds the guest’s expectations
• Ensure special orders are ready 30 minutes prior to pick-up or delivery time
• Ensure wedding flowers are ready two hours prior to pick-up or delivery time
• Assist in watering and department maintenance as needed
• Perform other duties assigned by management
  
  

Key Responsibilities

• Minimum of six months experience in retail floral designing and volume production
• Working knowledge of plants and flowers
• Ability to work at fast-paced, but efficient and controlled manner
• Ability to perform all physical aspects of position, including but not limited to standing, bending, lifting, climbing, squatting and walking
• Ability to lift and carry items weighing up to 30 lbs. and push and pull up to 100 lbs.
• Ability to work within a cooler for up to 15 minutes
• Ability to accept supervisory coaching related to performance, work habits and attitude
• Attend meetings and training sessions when called upon
• Ability to work a flexible schedule, including holidays
• Ability to function as a team member and get along with others
  
  

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.

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