What are the responsibilities and job description for the Unit Clerk-Pediatrics-Blank Children's Hospital position at UnityPoint Health?
- Area of Interest: Administrative and Clerical
- FTE/Hours per pay period: 0.3
- Department: Pediatrics B3- Meth
- Shift: 7pm-7:30am Thursdays
- Job ID: 161165
UnityPoint Health Information
Why UnityPoint Health?
Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.
- You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.
- We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org
Overview
Shift: 7pm-7:30am Thursdays
Successful performance contributes to a holistic approach to the delivery of services, improved patient care, and a high level of satisfaction from patients and families.
Responsibilities
1. Performs general secretarial/receptionist support to the department.
2. Handles mail, performs routine copying and orders supplies.
3. Answers, screens and routes calls. Communicates effectively with a wide variety of families and employees.
4. Uses multiple software: Microsoft Office (Word) and EPIC.
5. Reports any questions or concerns regarding compliance immediately to the attention of department or organization/hospital administrative staff.
6. Utilizes a family-centered approach (considering physical, psych/social, spiritual, educational, safety, and related criteria) appropriate to the age of the patients served.
7. Shows responsible and accountable management of human, fiscal, and material resources.
8. Accepts responsibility for maintaining and developing personal and professional skills and knowledge related to the work area assigned.
9. Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations.
10. Integrates and demonstrates Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPHDM.
11. Balances team and individual responsibilities; open and objective to other’s views; gives them welcome feedback; contributes to positive team goals; and puts the success of the team above own interests.
12. Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
Qualifications
Education: High school graduate or equivalent.
Experience: One year experience in business or secretarial environment preferred. Must be familiar with word processing software and basic computer skills. Previous healthcare experience preferred.
Knowledge/Skills/Abilities: Writes, reads, comprehends and speaks fluent English. Multicultural sensitivity. Microsoft Office – basic computer skills. Customer/patient focused.
