HR Business Partner (ONSITE Phoenix, AZ or Tulsa, OK)

Description

Universal Background provides industry leading people insights to safety sensitive organizations in a simplified experience through our best-in-class background screening, drug testing, occupational health, and verification services. We are proudly ranked as an industry leader in quality and service delivery. To support the company’s continued growth, we are seeking a People Experience (PX) Compensation & Benefits Specialist to join our growing team.

Summary

The People Experience (PX) Business Partner at Universal Background Screening plays a vital role in enhancing the employee experience by integrating core HR functions with a focus on employee engagement and organizational effectiveness. This position is key to driving HR initiatives, building strong relationships across departments, and ensuring seamless HR operations. The PX Business Partner provides guidance on employee relations and leads talent acquisition efforts to attract and hire top talent. Passionate about fostering a culture of professionalism and excellence, this individual will exemplify core values while contributing to the success of HR strategies aligned with business objectives.

Key Responsibilities

• Serve as a strategic partner, meeting regularly with business units to align HR objectives with organizational goals.
• Provide guidance and support to management on employee relations, performance management, coaching, counseling, and disciplinary actions.
• Develop strategies to strengthen relationships between HR and other departments, promoting a cohesive organizational culture.
• Support workforce planning, organizational restructuring, succession planning, and individual coaching initiatives.
• Contribute to the development and execution of PX department goals and initiatives designed to enhance the overall employee experience.
• Administer and execute essential HR programs, including compensation, benefits, leave management, recognition, performance and talent management.
• Resolve complex employee relations issues through investigations and conflict resolution, ensuring compliance with labor laws and regulations.
• Respond to employee inquiries related to payroll, benefits, and HRIS, ensuring timely and accurate resolutions.
• Provide day-to-day support for performance management, talent development, and employee relations initiatives.
• Provide guidance on compensation, benefits, and leave administration, ensuring smooth processes for employees.
• Act as a liaison between management and employees, improving morale, productivity, and retention through open communication and support.
• Handle employee-related inquiries and concerns, escalating complex or sensitive issues as needed.
• Participate in employee disciplinary meetings, terminations, and investigations.
• Support the processing of terminations, ensuring all necessary steps are followed in accordance with company policies.
• Lead and support recruitment processes, including job postings, candidate interviews, and ensuring an efficient and effective hiring process.
• Lead recruitment efforts by sourcing, interviewing, and hiring qualified candidates, collaborating with department leaders to understand skills and competencies required for open positions.
• Coordinate and schedule meetings and interviews for hiring managers, ensuring smooth logistics and communication throughout the hiring process.
• Provide support during recruitment and interview processes, tracking candidate status in the HRIS and sending follow-up correspondence upon completion of the recruiting process.
• Conduct background checks and employee eligibility verifications as part of the hiring process.
• Process required documentation through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Complete and verify Forms I-9, ensuring compliance with documentation requirements and maintaining I-9 files.
• Participate in new hire pre-boarding and onboarding activities to foster engagement and retention.
• Analyze HR trends and metrics to identify opportunities for improvement and design policies and programs that drive employee satisfaction and operational efficiency.
• Stay informed on HR trends, best practices, and changes in employment laws and regulations to ensure best practices are consistently followed.
• Maintain compliance with applicable employment laws and regulations by reviewing and updating policies and practices as necessary.
• Offer backup support for various PX functions as needed.
• Perform other duties as assigned.
  
  

Position Requirements

Required Qualifications

• Associate’s degree in HR or related field, or equivalent experience.
• Previous experience in employee relations, performance management, and recruitment.
• In-depth knowledge of employment laws, regulations, and company policies.
• Proficiency with Microsoft Office Suite or similar software.
• Ability to create and implement effective recruitment and sourcing strategies.
• Strong organizational, time management, and communication skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to work well with all levels of employees and management.
  
  

Preferred Qualifications

• Bachelor’s degree in HR, Business, Finance, or related field.
• 2 years of experience resolving complex employee relations issues.
• Familiarity with HRIS systems, payroll software, and vendor management.
• Familiarity with HR helpdesk ticketing systems.
• Basic knowledge of benefits programs, including health insurance, 401(k), COBRA, FMLA, and ADA compliance.
• Professional HR certification (PHR, SHRM-CP).
  
  

Special Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be proficient in the English language, both written and verbal.
• Must be available for an in-person interview if necessary.
• Ability to lift 15 pounds.
  
  

Selected candidates will be required to pass a comprehensive background check and drug screening. Universal Background is unable to sponsor or take over sponsorship of employment Visa. Universal Background is committed to creating a diverse work environment and we are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.