Appointment Business Center Scheduler III

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students".

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date

08/23/2024

Type of Position

Job Type

Regular

Work Shift

Day Shift (United States of America)

Sponsorship Available

No

Institution Name

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy
  
  

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

At UAMS we value Diversity, Equity and Inclusion.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department

ICE | CORE PA Float

Department's Website

Summary of Job Duties

The Appointment Business Center Scheduler III (Access Coordinator III) answers telephones and coordinates appointments in a call center environment. The Appointment Business Center Scheduler III plays a crucial role in our organization by supporting patient care activities. demographic . The Appointment Business Center Scheduler III ensures patient access to healthcare services and efficient organizational operations. If you have strong communication skills and a passion for providing excellent customer service, we invite you to apply for this exciting opportunity to join our team.

Qualifications

Minimum Qualifications

• High School Diploma/GED.
• Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment.
• Knowledge of basic medical terminology required.
• Intermediate proficiency with computers (MS Office Suite preferred).
• Basic keyboard and telephone etiquette skills.
• General knowledge of office machines including printers and scanners.
  
  

Preferred Qualifications

• Experience working with EPIC system.
• Call center experience.
  
  

Additional Information

Additional Information

• Schedules, reschedules, coordinates, and cancels appointments.
• Inputs and/or updates accurate patient information.
• Answers telephone in a professional and friendly manner and demonstrates effective communication skills.
• Communicates accurate and complete information.
• Must maintain strict confidentiality.
• Deals with conflicts in a positive and professional manner using careful listening and demonstrates effective service recovery skills.
• Performs other duties as assigned.
  
  

Salary Information

$33,966.40

Required Documents to Apply

List of three Professional References (name, email, business title), Proof of Veteran Status, Resume

Optional Documents

Special Instructions to Applicants

Recruitment Contact Information

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity

Frequent Physical Activity

Occasional Physical Activity

Benefits Eligible

Yes

Salary : $33,966