What are the responsibilities and job description for the Non-College Work-Study |Computer Lab Assistant Kingwood Campus position at University of Houston System?
Department: User Support Services
Salary: $12.00/Hour
Description:
This position is at the Kingwood Campus
Duties:
- Monitors the operation of the general computer lab
- Assists with Software installations if needed
- Greets students as they come into the general computer area
- Performs other duties as assigned
- Provides data entry for the Help Desk Ticketing System
- Provides first Tier user support to students and faculty
- Performs opening and/or closing procedures; and other duties as assigned
Knowledge, Skills, and Abilities:
- Must have good telephone etiquette and good customer service skills
- Knowledge of Windows Operating Systems, Internet browsers, MS Office Professional Suit, and other applications
- Must be a self-starter in exercising initiative with the ability to get things done by performing daily tasks effectively
- Solve basic routine Software and Hardware issues as necessary
Qualifications:
- Must be able to work the evening shift (4 pm to 9 pm) and/or split shift
- Experience requirements: Less than one year
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are an Equal Opportunity Institution.
Salary : $12
