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Information Services Specialist II

University of Texas at Dallas
Richardson, TX Full Time
POSTED ON 7/9/2023 CLOSED ON 8/7/2023

What are the responsibilities and job description for the Information Services Specialist II position at University of Texas at Dallas?

Posting Details
Posting Details

Posting Number S04925P
Position Title Information Services Specialist II
Functional Title
Department Office of Enrollment Operations
Salary Range Up to $39,500, commensurate with experience
Pay Basis Monthly
Position Status Regular full-time
Location Richardson
Position End Date (if temporary)
Posting Open Date 07/07/2023
Posting Close Date
Open Until Filled Yes
Desired Start Date 08/07/2023
Job Summary
Are you looking for a rewarding opportunity in higher education that provides employee tuition assistance and a comprehensive benefits package? Do you enjoy working in a supportive and collaborative team environment?

If so, apply now to join our team!


The Information Services Specialist II performs enrollment processing to accept, prioritize, identify, verify, image and index student documents received via electronic transmission or postal mail for campus departments in a timely and accurate manner, using University Admission, Registrar and Financial Aid guidelines.
Minimum Education and Experience
Associate's degree and three years of work experience. An equivalent combination of education and experience is acceptable.
Preferred Education and Experience
Essential Duties and Responsibilities
  • Image and index all documents using enrollment technology enterprise systems, ensure documents meet quality standards, operate scanning equipment, and verify content is being accurately scanned.
  • Process and authenticate electronic documents in Hyland OnBase system workflow queues.
  • Demonstrate integrity in working with confidential information while maintaining FERPA compliance.
  • Assist in designing, testing, and implementing future workflow enhancements.
  • May serve as Enrollment Operations Mailroom lead, including coordinating with University Central Receiving, overseeing letter fulfillment, and processing checks.
  • Participate in various training opportunities to stay current and improve knowledge base of various platforms and policies affecting document processing.
  • Attend required meetings and support University admission events as assigned.

Physical Activities
Working Conditions
Additional Information
This position may require overtime during peak periods, including evenings and weekends.

Required skills and abilities:
  • Demonstrated history of integrity and ethical behavior when working with confidential and sensitive information
  • Proficiency in Microsoft Office Suite with ability to learn new software systems
  • Attention to detail and accuracy
  • Ability to prioritize information in a timely manner and multi-task
  • Strong communication and active listening skills with the ability to receive and follow directions and work effectively as part of a team
  • Proactive approach to identifying potential issues and problems


Remote Work Notice:
The Enrollment Management Unit provides services and support to our prospective and current student populations. Therefore, this is a campus-based position working daily in our offices.


Who We Are
The University of Texas at Dallas is a top public university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. As a charter member of SEA (STEMM Equity Achievement) Change, UT Dallas fosters an environment where members of our community are welcomed, treated fairly, and supported in the pursuit of excellence.

What We Offer
UT Dallas aims to attract and retain talented staff and faculty to support the University's students and mission. We offer a competitive benefits package, including medical, dental, vision, paid time off, life and disability insurance coverage, and retirement plans. We also offer tuition assistance, professional development opportunities, employee wellness programs, and much more. Visit for more information.

About Us
Diversity of people, ideas, and perspectives is crucial to UT Dallas' mission and vision, and we are committed to providing an educational, working, and living environment that is welcoming, respectful, and inclusive of all members of our community. Our Office of Diversity, Equity, and Inclusion promotes a variety of programs and initiatives to cultivate acceptance and belonging for all members of the campus community. We are ranked among the "Best of the Best Colleges" for LGBTQ Inclusion by Campus Pride. LilyPad lactation facilities are available across campus for private use by nursing parents. The University currently supports nine Employee Resource Groups (ERGs) composed of staff and faculty of various identities along with advocates and allies. UT Dallas prohibits unlawful discrimination against a person based on race, color, national origin, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, and veteran status. Visit and for more information.


Special Instructions Summary
Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the . For inquiries regarding nondiscrimination policies, contact the .

The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. The University prohibits unlawful discrimination against a person because of their race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression national origin, age, disability, genetic information, or veteran status. EOE, including disability/veterans.

 

Salary : $39,500 - $0

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