What are the responsibilities and job description for the Technical Team Lead position at University of Texas at Dallas?
Posting Details
Posting Details
| Posting Number | S05874P |
|---|---|
| Position Title | Technical Team Lead |
| Functional Title | Technical Team Lead |
| Department | Information Technology-Tech Experience & Innovation |
| Salary Range | $77,550 Annually |
| Pay Basis | Monthly |
| Position Status | Regular full-time |
| Location | Richardson |
| Position End Date (if temporary) | |
| Posting Open Date | 08/16/2024 |
| Posting Close Date | |
| Open Until Filled | Yes |
| Desired Start Date | 09/03/2024 |
| Job Summary | As Team Lead, you will play a pivotal role in analyzing, supporting, implementing, and maintaining M365 software to support UT Dallas' operational and business needs. The Team Lead collaborates with various teams including Service Desk staff, Microsoft Stack team, Microsoft reps and others on the Emerging Tech team to administer, maintain, and resolve issues that may occur. The Team Lead will be responsible for contributions to the quality, training, and knowledge base initiatives within the Emerging Tech Support team. The Team Lead is a hands-on technical position that works on advanced technical tasks, conducts research, tests software, and other duties as required. |
| Minimum Education and Experience | -Bachelor's degree with four (4) years related experience OR Associate degree with six (6) related experience OR High school or equivalent with eight (8) years related experience. |
| Preferred Education and Experience |
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| Essential Duties and Responsibilities | Technical Support and Training
Communication Skills (translation between user-speak and tech-speak)
Technical Management
Strategic Initiatives
|
| Physical Demands and Working Conditions | |
| Physical Activities | |
| Working Conditions | |
| Additional Information | Work schedule is typically Monday-Friday, 8:00am to 5:00pm, however, upon supervisor approval, this position may work an alternate schedule to accommodate the expanded hours of support. In addition, it may be necessary to work evenings and weekends. This position will be responsible for participating in a rotating on-call schedule (approximately 2-4 times per year). Remote Work Eligibility Statement Hybrid Remote Work Available for Texas Residents. A Remote Work Agreement must be initiated by the new employee within 14-days of the employment start date. |
| Special Instructions Summary | |
| Important Message | 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator. |
The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. The University prohibits unlawful discrimination against a person because of their race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression national origin, age, disability, genetic information, or veteran status. EOE, including disability/veterans.
Salary : $77,550