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Registrar Officer I/II

University of Texas at San Antonio
San Antonio, TX Full Time
POSTED ON 12/25/2021 CLOSED ON 1/24/2022

What are the responsibilities and job description for the Registrar Officer I/II position at University of Texas at San Antonio?

Location: San Antonio, TX
Regular/Temporary: Regular
Job ID: 6912
Full/Part Time: Full Time

Department Marketing Statement
The University of Texas at San Antonio is a Hispanic Serving University specializing in cyber, health, fundamental futures, and social-economic development. With more than 34,000 students, it is the largest university in the San Antonio metropolitan region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service. The university embraces multicultural traditions and serves as a center for intellectual and creative resources as well as a catalyst for socioeconomic development and the commercialization of intellectual property-for Texas, the nation and the world. Learn more online, on UTSA Today or on Twitter, Instagram, Facebook, YouTube or LinkedIn.

UTSA is situated in a global city that has been a crossroads of peoples and cultures for centuries, values diversity and inclusion in all aspects of university life. As an institution expressly founded to advance the education of Mexican Americans and other underserved communities, our university is committed to ending generations of discrimination and inequity. UTSA, a premier public research university, fosters academic excellence through a community of dialogue, discovery and innovation that embraces the uniqueness of each voice.

Posting End Date
Applications will be accepted through 11:59 PM CDT on 01/03/2021. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.

Salary
Salary Range: $35,568-$39,000 annualized, commensurate with education, experience and qualifications and level filled.

Hours per Week
Exempt Position: 40 hours per week.

Required Application Materials
Resume and cover letter required.

Essential Functions
Function: To provide advanced skills in the administration and oversight for specific registrar programs and/or processes.

Scope: Generally responsible for processes requiring initiative and judgment, responding to individual needs of students, and/or administration of one or more registrar program/process areas. This may include, but not limited to, specializing in specific programs and/or developing, implementing and coordinating projects and recommendations. Areas may include graduation coordination, athletic certification, residency certification, records processing, scheduling, and publications.

Typical:

1. May supervise Registrar Officer I and/or Enrollment Services Associate level positions and/or work-study students. This includes participating in hiring, disciplinary and performance evaluations and determining work priorities and assigning work to various staff members.

2. Serves as primary liaison with colleges, departments and divisions regarding assigned program/process.

3. Uses discretion and independent judgment to advise and counsel students regarding required forms, application/document processing, eligibility requirements, benefits, acceptance or denial of benefits, etc. for assigned program/process.

4. Provides oversight and guidance to staff members for processing, reviewing, evaluating and maintaining student documentation for assigned program that may include applications, transcripts, academic documents, veteran forms, pending degree verification and miscellaneous forms to determine eligibility and/or benefits available to the student.

5. Uses independent judgment to orchestrate and oversee events, programs, processes and publications. Guides the resolution of complex problems for assigned programs/processes.

6. Coordinates development and distribution of documents, requirements, general information, schedules and reports to students, parents, departments and university community for assigned program/process.

7. Coordinates and interacts with the necessary external agencies and colleges/Departments on current policies, procedures, and regulations involving student eligibility, benefits, certification, scheduling, publications and reports related to assigned program/process.

8. Researches rules, regulations and peer programs to stay abreast of and in compliance with regulations that govern all assigned programs/processes. Interprets and maintains knowledge of current federal, state and institutional policies, procedures and regulations pertaining to assigned programs/processes.

9. In collaboration with supervisors/leadership, reviews, revises and interprets complex rules, regulations, procedures and policies related to assigned programs/processes. Provides assistance and guidance to other Registrar staff and university community to ensure that processing and scheduling activities adhere to established policies and procedures.

10. Assists in developing and revising consumer information material, publications and brochures for currently enrolled students, prospective students and their parents, colleges, departments and the university community.

11. Other duties assigned.

Periodic:

1. Provides periodic reports as needed to leadership

2. Attends state and regional meetings/conferences as necessary

3. Engage in institutional-sponsored activities

4. Participates in committees and/or task forces across campus as necessary

5. Perform duties outside normal working hours to occasionally include evenings and weekends.

6. Serves as mentor when needed

Required Qualifications
Registrar Officer I:
  • An earned Bachelor's Degree from an accredited university and one year of full-time registrar, enrollment management and/or services, administrative, student advising or related experience.
  • Directly related experience can substitute for the required education on a year-for-year basis.
  • Two years as a student employee in one of the area's above may substitute for one year full-time experience
  • Effective written and verbal communication skills, multi-tasking skills, flexibility, and the ability to work cooperatively with others in a dynamic environment.
  • Ability to work independently as part of a productive team. Work on multiple tasks with numerous interruptions.
  • Ability to work with sensitive information and maintain the highest level of confidentiality

Registrar Officer II:
  • An earned Bachelor's Degree from an accredited university and two years of full-time registrar, enrollment management and/or services, administrative, student advising or related experience.
  • A Master's Degree can substitute for experience.
  • Effective written and verbal communication skills, multi-tasking skills, flexibility, and the ability to work cooperatively with others in a dynamic environment.
  • Ability to work independently as part of a productive team. Work on multiple tasks with numerous interruptions.
  • Ability to work with sensitive information and maintain the highest level of confidentiality.

Preferred Qualifications
Registrar Officer I or II
  • Bachelor's Degree in management/computer information systems, systems engineering, information technology, computer science or a technical/related discipline. from an accredited university.
  • One year of higher education registrar experience.
  • Demonstrated professional experience in any of the following - supporting enterprise applications; administering enterprise resource systems; contributing to user guides/manuals; providing technical assistance/training; familiarity with business analytics.
  • Working familiarity with Ellucian Banner. Knowledge/experience with SQL.

Working Conditions
This position will be primarily located:
  • Hybrid - Regularly (Individuals that split their time working remotely and on campus) subject to change per university operational needs.

Additional Information
This position will be filled as a Registrar Officer I or II based on finalist qualifications and department need
  • UTSA is a tobacco free campus.
  • This is a security sensitive position. Employment is contingent upon a successful background check.
  • Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.

EO/AA Statement
As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.

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