What are the responsibilities and job description for the Administrative Assistant/Injection Scheduler position at University Orthopedics?
Job Description
Job Description
Job Title : Administrative Assistant - Injection Suite
Reports to : Administrative Manager
General Summary of Duties : The Injection Suite Scheduler is responsible for performing a variety of duties specific to the appropriate scheduling of procedures for high volume Physicians and Nurse Practitioners.
Exceptional organizational skills and people skills are needed.
Principle Duties and Responsibilities :
- Contact patients for scheduling, review of history and medications to determine and discuss any required preoperative testing or education.
- Ensure that all appropriate paperwork is completed prior to scheduling procedure.
- Ensure accuracy of patient registration and scheduling.
- Ensure correct codes and patient information is provided to facility booking offices.
- Appropriately coordinates number and length of cases booked.
- Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers;
works cooperatively in group situations; works actively to resolve conflicts.
- Ensure appropriate testing is performed prior to procedures including lab work, clearance from patient’s primary medical physician, etc.
- Contact insurance companies to obtain pre-authorization as required.
- Correspond with appropriate billing staff member regarding patient’s deductibles or payments due prior to surgery. Communicate billing information directly to patients.
- Communicate all necessary information to patients regarding arrival, pre-and post-op instructions and appointments required for their procedure.
- Key player in the training process for other Admins, Surgical Coordinators and front desk staff.
- Additional duties as assigned by the Manager to meet department needs.
Requirements :
- High school diploma or equivalent
- Administrative and organizational skills to coordinate patient-care activities
- Excellent telephone manner and the ability to communicate effectively with patients, coworkers and other physician offices
- Excellent computer skills to accurately and efficiently assist in the running of a busy office, including; email, scanning and word processing
- Organizational skills to triage patients appropriately for required testing, visits, surgeries and other encounters
- Knowledge of MS Office and EMR systems / Practice Management Systems
- Ability to maintain confidentiality
- Attention to detail
- Must be able to travel to all sites if / when necessary.
22 hours ago