DME/Orthopedic Technician

Job Title: DME/Orthopedic Technician

Reports to: Clinical Operations Manager

This is a Full-Time position, Monday-Friday within the hours of 7am-7pm, under general supervision, assists physicians with care and treatment of orthopedic patients, including, but not limited to casting, splinting, DME bracing, and the application of traction. DME fitting includes and is not limited to fitting, refitting, custom measurement, education, billing, collection of co-ins/Deductible and patient satisfaction. The ideal candidate will validate compliance, insurance verification, and follow up on DME orders. He or she will communicate with the patient care staff, patients and families regarding durable medical equipment issues or concerns. They will look to help facilitate patient flow with rooming/patient intakes as needed.

Principal Duties and Responsibilities:

• Assists physicians with patient care and flow during office hours; properly fits and applies pre-operative braces, crutches, and other soft goods; prepares and applies casts, splints, and orthopedic durable medical equipment; changes dressings; removes sutures, casts, and splints.

• Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion and follows compliance guidelines.
• Responsible for recording the details in the patient’s medical record as well as completing all of the necessary documentation in order for the billing department to submit the DME claim to the patient’s insurance carrier.

• Assists physicians as needed with orthopedic procedures, including wound care, aspirations, fracture reductions, etc; instructs proper care for patients in casts, splints, or traction devices, as well as the use of orthopedic durable medical equipment.
• Maintains clean and well-stocked cast, DME fitting, and exam rooms; orders supplies, or equipment as needed for these rooms, and rotates stock when DME orders come in.
• Manages DME inventory at their location and reports any concerns for stock and maintains adequate supplies for casts/splints/wound care.
• Remains current with orthopedic trends, care, and supplies; performs other duties as assigned.
• Helps assist with patient flow with the rooming/intake and/or cleaning exam rooms for their floor, pod, or providers clinic.
• Hours subject to patient volume and physician/provider schedule needs.

Requirements:

• Must be able to travel to all sites

• Must be eligible for RI licensure as a PTA, OTA, ATC or have 1 year of orthopedic medical experience and/or DME experience.
• Knowledge of word processing, spreadsheets, and databases
• The ability to work quickly and accurately, and pay attention to detail

• Strong knowledge of anatomy, physiology, and medical terminology
• Knowledge of health care and medical procedures, including terminology
• Strong interpersonal/human relations skills
• Communications skills
• Attentiveness to detail
• Ability to prioritize responsibilities
• Ability to use protective equipment and respond to emergency situations
• Ability to exert average physical effort
• Ability to sit or stand for extended periods of time, as well as push, pull, squat, twist, turn, lift, bend, stoop and reach overhead.