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PEER SUPPORT SVCS MANAGER

UNM Hospital
Albuquerque, NM Full Time
POSTED ON 1/28/2026 CLOSED ON 2/26/2026

What are the responsibilities and job description for the PEER SUPPORT SVCS MANAGER position at UNM Hospital?

Minimum Offer

$ 44.05/hr.

Maximum Offer

$ 61.92/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: UPC Peer Support

FTE: 1.00

Full Time

Shift: Days

Position Summary:

Responsible for the administration of the Peer Support Services. Perform administrative tasks relative to the service such as quality improvement, process improvement and service coverage. Responsible for the activities of staff members engaged in the provision of patient care services. Oversee administrative, fiscal and human resource management activities within assigned area. Provide direct patient care services as required. Ensures adherence to Hospital and Departmental Policies and Procedures. Patient care assignment may include; Neonate, Pediatric, Adolescent, Adult and Geriatric ager groups.

Detailed Responsibilities:

  • PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
  • SUPERVISION - Develop efficient organizational structure. Supervise employees and select, terminate, train, educate, correct deficiencies, perform appraisals, issue discipline, counsel, schedule work assignments; encourage staff teamwork and growth initiatives
  • MEETINGS - Attend meetings as required, and participate on committees as directed
  • PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
  • PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
  • SCHEDULE - Coordinate staff schedules to ensure optimal coverage; adjust/change schedules as necessary; Oversee patient schedules to ensure appropriate care
  • RECORDS - Ensure maintenance of procedure records and patient billing charges; prepare and maintain statistical data, reports and memoranda; direct equipment maintenance and storage; ensure adequate supply and equipment levels
  • VENDORS - Meet with vendor representatives; evaluate new equipment and techniques
  • MONITOR - Oversees Intraoperative Monitoring Program which includes Evoked Potential and Brain Mapping
  • MONITOR - Oversee long term Digital EEG Monitoring Program for Intensive Care Units
  • TESTS - Perform Electroencephalogram (EEG) and other related duties
  • PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
  • TRAINING - Assists in training personnel
  • PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
  • BUDGET - Prepare and administer department budget; monitor and manage budget expenditures
  • DIRECTION - Provide clinical direction to staff
  • COMMUNICATION - Develop and maintain good communication with other hospital departments
  • COMPLIANCE – Ensure compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies by continually monitoring lab operations and programs and physical properties; initiate changes as required

Qualifications

Education:

Essential:

  • Bachelor's Degree

Essential:

Education specialization:

  • Related Discipline

Experience:

Essential:

3 years directly related experience

Nonessential:

No preferred experience

Credentials:

Essential:

  • CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days

Physical Conditions:

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. May require walking or standing to a significant degree or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or may require working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of materials is negligible.

Essential:

Working conditions:

  • Minor Hazard - physical risks, dirt, dust, fumes, noise
  • May be required to travel to various work sites
  • May perform subordinate tasks in high census/vol
  • May work rotating shifts, holidays and weekends
  • Subject to an annual contract and performance appraisal
  • Tuberculosis testing is completed upon hire and additionally as required

Salary : $44 - $62

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