Clinical Support Specialist

SUMMARY: Coordinates reception area activities to promote communication throughout the Surgery Center; performs clerical, reception and assistance with back-office duties,

DUTIES & RESPONSIBILITIES:

• 
  Coordinates reception area activities for effective communication throughout Pima Heart ASC
• Assumes clerical duties and responsibilities as necessary
• Adheres to safety policies and procedures in performing job duties and responsibilities
• Monitors the nourishment area
• Assists with pharmaceutical/supply inventories and tracking of supplies used for patients
• Attends to phone calls at front desk and nurses’ station as needed
• Assists with chart preparation for procedures to include gathering of data, such as office visit notes, orders, labs, echos, testing and hospital information
• Performs post operative calls for quality measures and assisting patients to navigate care across the peri operative line of care
• Reconciles and audits facility invoicing
• Reviews patient charts for complete information to include billing standards, physician signatures, etc.
• Performs preoperative calls for daily

surgery schedule to confirm report times for patients inbound to ASC

• Maintains local facility employee files for

standardization of paperwork

• Assists Clinical Lead and Director with administrative duties as needed to

include maintaining patient data, pulling reports for quality improvement

• Communicates effectively with patients,

physicians, visitors and co workers

• Cancels and reschedules patients as needed
• Admits patients to Pima Heart ASC following the established policies and

procedures

• Interdepartmental errands as needed
• Checking in and registering patients for

procedures, collecting patient signatures

• Scans, uploads and transmits paper charts

into electronic medical records for ASC Medical Records

• Monitors multiple email inboxes to obtain

patient sensitive information and then

transmits information to IDT

• Screens and assists with scheduling interviews for prospective employees
• Perform other duties as assigned or required

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge in the health care setting
• Ability to effectively communicate and work well with others
• Strong organizational and time management skills
• Positive attitude and a willingness to learn

QUALIFICATIONS

• Medical office experience preferred, cardiovascular experience a plus