Teller / Member Service Representative (NW Expressway)

Come join our team as Member Service Representative.

A Member Service Representative, or Teller, is responsible for interacting with members who wish to perform cash transactions - or utilize other services. As the face of the credit union, greeting members and offering assistance are essential -as well as following standard operating procedures.

Submit your resume or apply at https://www.usecreditunion.org/about-us/careers.html

Essential Duties and Expectations:

Complete every transaction efficiently with minimal posting errors, if any.

Maintain a cash drawer. This includes but is not limited to: ensuring box is locked when it is not in your presence, cash organization, accurately balance checks and daily work.

Use the cash counter in with every cash in/out transaction.

Cross-sell products and services that could benefit the member and contribute to the growth of the credit union.

Work within a group/team-oriented environment.

Be courteous and polite at all times.

Responsible for closing loans, opening new account, and/or accepting loan applications.

Our members depend on our front line staff for access to their hard-earned money, as well as assistance with our products and services. Therefore, being at work on time is crucial.

Scan and verify documentation as needed, assist with online banking, and mobile app calls.

Other duties as assigned by Branch Manager as needed, including temporarily covering other branch locations.

The Preferred Candidate would possess the following skills and qualifications:

High School Diploma or equivalent preferred

Sales Focused and Goal Oriented

Cash Handling and Customer Service experience

Administrative Writing Skills, Microsoft Office Skills, Organizational skills, and Verbal Communication skills

Physical Demands

Sedentary- Exerts up to 10 lbs. of force occasionally and/or may have to lift, carry, push, pull, or otherwise move objects up to 10lbs.Involves sitting most of the time, but may involve walking or standing for brief periods of time.

Hearing- Ability to receive detailed information through oral communication

Reaching- Extending hand(s) and arm(s) in any direction

Talking- Expressing or exchanging ideas by means of the spoken word. Talking is important for those activities in which workers must impart oral information to clients or to the public, and in those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

Environmental Conditions and Physical Surroundings-Normal conditions compliant with regular office work.

Interpersonal Skills/Behaviors-Dealing with individuals with a range of moods and behaviors in a tactful, congenial, personal manner so as not to alienate or antagonize them.

Pay: Starting at $14.00 per hour (depending on experience), plus incentives

Monday through Friday- with a rotating Saturday (once a month)

Hiring for closing shift: Monday through Friday- with a rotating Saturday (once a month)

1st shift 7:15 to 4:15

2nd shift 8:15 to 5:15

3rd shift 9:15 to 6:15 -shift available

Saturday 7:15 to 12:15

Background check and drug testing required

Submit your resume or apply at https://www.usecreditunion.org/about-us/careers.html or submit your resume on Indeed

applications/job-application.html?step=k_8890372

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• Under 1 year

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Cash handling: 1 year (Required)
• Banking: 1 year (Preferred)
• Customer service: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person