Patient Service Specialist - Sleep Center - Part Time

Building Name: UVMMC - 1 South Prospect Street Location Address: 1 South Prospect, Burlington Vermont Regular Department: VT Regional Sleep Center Part Time Standard Hours: 32 Biweekly Scheduled Hours: Shift: Day-8Hr Primary Shift: - Weekend Needs: None Salary Range: Min $21.84 Mid $26.82 Max $31.79 Recruiter: Laura Lamastres Please note this position is located at 1 South Prospect Street in Burlington and has on-site parking. JOB DESCRIPTION: The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable. The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office including but not limited to patient check in & check out, appointment scheduling, phone support, referral processing, and maintaining environment of care standards. EDUCATION: H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred. EXPERIENCE: Must have experience in a clerical setting, preferably in a medical environment. Exceptional customer service experience required. Must be able to work well in a team environment, with excellent communication skills both written and verbal. Experience managing complex scheduling structures is preferred. This is a bargaining union position. About Us The University of Vermont Medical Center is committed to being a national model for the delivery of high quality academic health care for a rural region. The University of Vermont Medical Center will continue to ensure that individuals are employed, and that employees are treated during candidacy and employment, without regard to their sex, gender identity or expression, ancestry, place of birth, HIV status, marital status, age, language, socioeconomic status, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status or obligation for service in the armed forces, or any other characteristic protected by law in all employment practices as follows: Employment decisions at The University of Vermont Medical Center are based on legitimate job related criteria. All personnel actions or programs that affect qualified individuals, such as employment, upgrading, demotion, transfer, recruitment, advertising, termination, rate of pay or other forms of compensation, and selection for training, are made without discrimination based upon the individual’s sex, gender identity or expression, ancestry, place of birth, HIV status, marital status, age, language, socioeconomic status, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status or obligation for service in the armed forces, or any other characteristic protected by law. UVMHealth.org/MedCenter The UVM Medical Center Blog EEO is the law.