What are the responsibilities and job description for the Vendor Operations Manager position at Vaco by Highspring?
Our client is seeking a proactive and detail-oriented Vendor and Business Operations Manager. This role will lead the oversight of vendor partnerships-specifically key ratings, research, pricing, and data providers. The role will focus on performance management, vendor governance, invoice reconciliation, process improvement, and project coordination.
Key Responsibilities:
Key Responsibilities:
- Vendor Relationship Management
- Build and maintain effective partnerships with vendors through regular engagement and performance feedback.
- Serve as the main point of contact for supplier delivery issues and ensure contractual commitments are understood and met.
- Contract and Performance Oversight
- Manage vendor contractual obligations, monitor service levels, and track key performance indicators to inform reviews and negotiations.
- Conduct regular risk assessments, business reviews, and support the vendor selection and onboarding process.
- Expense Management
- Reconcile and process vendor invoices, troubleshoot discrepancies, and maintain accurate expense records.
- Support automation and optimization of expense processes in collaboration with internal stakeholders.
- Process Improvement & Collaboration
- Partner with Investment teams to document, streamline, and enhance contract management workflows.
- Develop reporting tools and dashboards to evaluate vendor performance and expense trends.
- Project Management
- Drive operational initiatives and manage small- to mid-sized projects, ensuring alignment on scope, budget, risk, and timelines.
- Contribute to business readiness efforts and manage competing priorities effectively.
- Bachelor's degree in Business, Finance, Operations, or a related field
- Proficiency in Microsoft Excel (intermediate to advanced), with strong analytical and reporting skills
- Solid understanding of process improvement, risk mitigation, and vendor governance
- Ability to manage multiple workstreams and work independently in a fast-paced, dynamic environment
Salary : $115,000 - $128,000
Operations Manager
Ulta Beauty, Inc. -
Norwalk, CT
