What are the responsibilities and job description for the Member Services Desk Representative: Part-Time position at Valparaiso Family YMCA?
Do you enjoy customer service? Are you detail-oriented and have experience with cash handling? Join our YMCA Membership Department!
YMCA benefits include:
•Free YMCA membership and discount for family membership
•Child Watch hours are available free of charge for staff children.
Positions available:
Access and Receipting
Hours available:
Daytimes, evenings, and weekends
ESSENTIAL FUNCTIONS:
• Process new memberships and process program registrations; maintain a high level of confidentiality with regard to all personal and financial aspects.
• Respond to inquiries/requests as per department guidelines. This includes but is not limited to contacting department staff for department-specific issues.
• Process retail sales.
• Maintain facility key box; notify supervisor immediately when any key is unaccounted.
• Maintain cash box and balance shifts.
• Adhere to work schedule and primary substitute for others when needed.
• Perform opening and/or closing procedures as required and outlined in department guidelines.
• Follow emergency procedures and safety precautions. Follow procedures for reporting all accidents, incidents and hazards.
• Adhere to all policies, rules, and regulations as outlined in employee handbook and other communications. Obtain and maintain required training(s).
• Accept additional assignments as deemed appropriate, within the scope of the job description.
Salary:
• Access starting pay: $11.00
• Receipting starting pay: $12.00
Premium pay for certain shifts works
JOB REQUIREMENTS:
• High school diploma or equivalent required.
• Must be at least 16 years of age.
• Previous customer service experience preferred.
• Must be able to type at least 35 words per minute.
Physical Requirements:
• Physical ability and stamina to perform the duties as outlined above, including but not limited to extended periods of sitting, and standing; bending, stooping, reaching, lifting and carrying up to 30 pounds.
Salary : $11 - $12