What are the responsibilities and job description for the Processing Assistant IV position at Vance County, NC?
Department
Social Services
Location
Social Services
Position Type
FT Employee
Salary
$ 32,533
Date
2024.12.31
Description
Job Description
This position performs a variety of office assistance tasks in support of the administrative program and technical operations. Employee performs functions that include a diversity of records reports filing public contact and other general office duties. This employee will be creating reports compiling data assisting caseworkers in providing services to clients and is the dedicated Front Desk Clerk and performs other duties as assigned.
Key Responsibilities and Related Competencies:
This position ensures customers are routed to the appropriate staff and make certain that customers register for all services beneficial to their families.
This position must promote the agency's mission: treat all customers with dignity and respect and promote safety and self sufficiency for individuals and families in our community.
The diversity of services provided by the agency requires this position to be professional; organized; flexible; culturally competent; and able to multitask.
This position will work in a fast paced environment with a high volume of customers.
This position is a source of information for the customers; educating them of agency services; programs and other community resources and collaborates with all units to increase the quality and quantity of services while minimizing customer wait time.
This position will complete state logs; compile statistical reports; track monthly referrals; permits; and licenses.
Minimum Training and Experience
Graduation from high school and demonstrated possession of knowledges; skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.
Additional Information
Bilingual candidates strongly encouraged to apply. NCFAST training or experience preferred.
Salary : $32,533
