Processing Assistant IV

Looking to be apart of the change in the community? Come join The Wilson County Health Department! The Wilson County Health Department  is now accepting applications for a Processing Assistant IV. 

Person in this position perform a variety of office and/or technical tasks to accomplish the specialized processing of information, documents or materials. Employees typically work in an environment with other Processing Assistants, but may work alone; while work goals are shared, individual assignments may vary. Employees report to higher-level processing, administrative, technical or professional employees.
 
Compensation: The starting salary for a fully qualified Processing Assistant IV begins at $34,284 a COMPETITIVE BENEFITS PACKAGE.
 
Hours: 8:00 am- 5:00 pm, Monday- Friday. Extended hours and weekend work may be requested or required for special events and/or programmatic needs.     

The purpose of this position is to register and make appointments for patients along with providing great customer service.  This position will assist with scanning and faxing for programs within the Wilson Co. Health Department and provide backup for switchboard as necessary.

Responsibilities of the position include but are not limited to:

• Greet patients and other visitors.
• Register patients that seek services at the health department.
• Reschedule appointments when needed.
• Call patients to remind of upcoming appointment.  
• Collect fees from patients with account balances. 
• Scan and fax documents from Wilson County Health Department along with outside agencies.
• Files maintenance and management .
• Help send statements for the Wilson County Health Department and the Area School-Based Health Centers.
• Other duties as assigned by Health Director or their designee.

Necessary Knowledges, Skills, and Abilities for this position include:

•  Significant knowledge of office or work unit procedures, methods and practices.
• Significant knowledge of and ability to use correct grammar, vocabulary, spelling and office terminology to compose and/or proofread correspondence, reports and other materials. 
• Significant knowledge of accounting procedures, mathematics and their application in the work environment. 
• Ability to learn and independently apply laws and departmental rules and regulations covering programs and services. 
• Ability to review and process information to determine conclusions, actions or compliance with applicable laws, rules or regulations. 
• Ability to apply a variety of work-related formulas or mathematical calculations. 
• Ability to record, compile, summarize and perform basic analysis of data. 
• Ability to independently work with people with courtesy and tact in performing public contact duties that may be sensitive in nature. 
• May require ability to supervise and coordinate the work of other staff, student workers or volunteers

MINIMUM TRAINING AND EXPERIENCE Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.APPLICATION PROCESS: Applicants must complete and submit a Wilson County application online. A resume may be attached but is not a substitute. Incomplete applications will not be processed.  

Salary : $34,284 - $57,936