What are the responsibilities and job description for the Voucher Compliance & Reporting Specialist position at Vancouver Housing Authority?
Description
Starting salary is $3,919.00 to $4,115.00 per month.
This is a full-time, non-exempt, union-represented position working 40 hours per week, Monday - Friday.
The Vancouver Housing Authority (VHA) offers a competitive benefit package including 100% employer-paid medical, dental, vision, life insurance, short-term and long-term disability insurance for the employee. Benefits package also includes 10.25% paid into WA PERS by employer, 10 company paid holidays, and 17 days of paid time off in the first year.
The Section 8 Voucher Program administers tenant based, project based, VASH, FUP, Mainstream, Disposition, and RAD vouchers. The VHA utilizes a number of Moving to Work initiatives. Voucher Program staff coordinate with Resident Services, Family Self Sufficiency (FSS), and community partner agencies to provide housing opportunities that offer a path from homelessness to self-sufficiency. VHA emphasizes responsive customer service and program excellence.
Position Summary
The Voucher Compliance & Reporting Specialist audits files in the Voucher Department to ensure compliance with the Administrative Plan and Admissions and Continued Occupancy Policy (ACOP). The Voucher Compliance & Reporting Specialist identifies both individual errors for corrections as well as trends that indicate training needs. This position creates and reviews a series of reports to help identify errors and monitor performance in the Voucher Department. This position also assists in creating training materials for Voucher Specialists.
Responsibilities Include:
- Administers internal audit process to provide timely and consistent oversight of Voucher Program files and procedures.
- Performs file audits to ensure that all documents and procedures related to eligibility determination and level of assistance are complete, timely, and accurate as outlined in VHA and HUD guidelines.
- Reports discrepancies to management for appropriate further action.
- Creates and maintains audit reports outlining targeted versus actual error rates; and create department performance reports.
- Reviews, revises, and creates forms under the direction of the Voucher Programs Manager and Chief Operating Officer to meet the needs of the department.
- Prepare PIC and EIV reports/submissions.
- Prepare and analyze Elite reports to track various items pertaining to the department needs.
- Create and maintain desk manuals for the positions within the department.
- Create training plans for the positions within the department.
- Consistently complies with position and department safety and attendance standards.
- Establishes and maintains positive, productive relationships with employees, residents, vendors, and other work related contacts.
- Review and verify program fraud complaints.
- Performs other related duties and responsibilities as required.
Requirements
- High school diploma plus some higher level education or vocational training specializing in office skills and/or housing related subjects plus at least 4 years of directly related experience or equivalent required.
- Demonstrated computer skills necessary to effectively complete duties.
- AA or BA in Social Service or related field strongly preferred.
- Previous housing experience desirable.
A cover letter and resume is required. For more information on the Vancouver Housing Authority please visit our website at www.vhausa.com. Please note, those candidates deemed to best match our requirements will be contacted for an interview. We do not discuss application status during the selection process. Applications will be reviewed on an ongoing basis until the position is filled.
The VHA provides equal employment opportunities to all employees and applications for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as covered veteran in accordance with federal, state, and local laws.