Program Infrastructure Manager

CCPA disclosure notice below

Overview

We are looking for a Program Infrastructure Manager to join our team. The ideal candidate will have extensive experience in managing IT infrastructure projects and programs, with a strong emphasis on network architecture, systems integration, and virtualization technologies. This role involves overseeing all facets of client engagements, including Infrastructure Management, Program Management, Client Relations, Risk and Compliance, and Technical Leadership.

The Manager will serve as a client advocate, ensuring that client expectations are fully understood and met within the contract’s framework. Responsibilities include driving accountability for deadlines, proactively identifying areas for improvement, and delivering high-quality solutions. Strong relationship-building skills with both internal and external stakeholders are crucial for success in this position.

What Your Typical Day Will Be

• Lead all phases of infrastructure and program management, including planning, executing, monitoring, controlling, and closing.
• Review and understand project and program documentation, including technical specifications, design documents, project plans, and schedules before execution.
• Execute existing Project and Program Plans in accordance with all subordinate plans, such as communication management, scope management, change management, schedule management, and quality management plans.
• Develop and revise Project and Program Plans and associated documents as needed to ensure alignment with client goals.
• Manage internal teams to complete all project-related tasks, from initiation through to completion.
• Oversee the design, deployment, and optimization of client IT infrastructure, ensuring projects meet business objectives and technical requirements.
• Continuously monitor active projects and programs to manage budgets, timelines, milestones, and deliverables.
• Provide scheduled reports to both internal and external stakeholders on cost and schedule performance, offering strategies to address any variances.
• Initiate and administer all internal and external meetings, including kickoff, closeout, and recurring status meetings.
• Collaborate closely with Sales, IT, and Scheduling teams.
• Work closely with IT Management and dispatch teams to monitor and report changing resource demands, proactively addressing training and staffing needs for future projects.
• Perform other duties as assigned.
  
  

What You Bring To The Table

• Exceptional client-facing presentation and communication skills.
• Excellent leadership, organizational, and problem-solving abilities.
• A minimum of seven (7) years of experience in IT infrastructure management and program management, with a proven track record of delivering complex IT projects.
• Better than foundational knowledge in network infrastructure technologies, including servers, storage, core, edge, wireless, and security. You should be confident in holding engineers accountable to technical deliverables and adept at managing scope changes.
• Proficiency in project management methodologies, with experience managing projects ranging from short-term tasks to large, multi-phase initiative.
• Ability to manage and adapt to changing demands based on client needs and resource availability.
• Skilled in Microsoft Suite Toolset, including Excel, MS Project, and Visio.
• Ability to travel to client sites as needed.
• Must meet all requirements to obtain a Federal Transportation Workers Identification Card (TWIC).
  
  

Preferred Experience

• Bachelor’s degree or equivalent corporate or military training in Computer Science, Information Systems, or a related field.
• Relevant technical certifications, such as Cisco (CCNA, CCNP), VMware (VCP), Microsoft (MCSE), or similar industry-recognized qualifications.
• ITIL Certification, PMI certifications or other Project and / or Program management methodology certifications.
  
  

Compensation Range Starting at: $120,000

VectorUSA is a proud Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

PRIVACY NOTICE TO CALIFORNIA JOB APPLICANTS

VectorUSA and/or any affiliated entities (collectively, the “Company” or “we”) provide this California Privacy Notice (“Notice”) to describe our privacy practices with respect to our collection of Personal Information as required under the California ConsumerPrivacy Act (“CCPA”). This Notice applies only to job applicants and candidates for employment who are residents of the State of California and from whom we collect “Personal Information” as defined in the CCPA.

• Information We Collect from or About Job Applicants We may collect Personal Information from you in a variety of different situations and using a variety of different methods, including, but not limited to, on our website, your mobile device, through email, in physical locations, through written applications, through the mail, and/or over the telephone. Generally, we may collect, receive, maintain, and use the following categories of Personal Information, depending on the particular purpose and to the extent permitted under applicable law:
  
  

CATEGORY: Personal Identifiers

EXAMPLES: Name, alias.

Retention Period: If hired, then name will be retained permanently, and the rest will be retained for duration of employment plus 10 years.

If not hired, it will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.

CATEGORY: Contact Information

EXAMPLES: Home, postal or mailing address, email address, home phone number, cell phone number.

Retention Period: If hired, this data will be retained permanently.

If not hired, it will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.

CATEGORY: Pre-Hire Information

EXAMPLES: Information provided in your job application or resume, information gathered as part of background screening and reference checks, pre-hire drug test results, information recorded in job interview notes by persons conducting job interviews for the Company, information contained in candidate evaluation records and assessments, information in work product samples you provided, and voluntary disclosures by you.

Retention Period: If hired, this data will be retained for duration of employment plus 10 years.

If not hired, it will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.

CATEGORY: Employment History

EXAMPLES: Information regarding prior job experience, positions held, and when permitted by applicable law your salary history or expectations

Retention Period: If hired, this data will be retained for duration of employment plus 10 years.

If not hired, it will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.

CATEGORY: Education Information

EXAMPLES: Information contained in your resume regarding educational history and information in transcripts or records of degrees and vocational certifications obtained.

Retention Period: If hired, this data will be retained for duration of employment plus 10 years.

If not hired, it will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.

CATEGORY: EEO Information

EXAMPLES: Gender, racial or ethnic origin, disability, and veteran status information you voluntarily provide to us so that we can comply with Equal Employment Opportunity and/or affirmative action reporting obligations as a federal government contractor.

Retention Period: If hired, this data will be retained for duration of employment plus 6 years.

If not hired, it will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.

CATEGORY: Inferences

EXAMPLES: Based on analysis of the personal information collected, we may develop inferences regarding job applicants’ predispositions, behavior, attitudes, intelligence, abilities, and aptitudes for purposes of recruiting and hiring assessments and decisions.

Retention Period: If hired, this data will be retained for duration of employment plus 6 years.

If not hired, it will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.

Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect:

• EEO Information (racial or ethnic origin)
  
  

Personal Information Does Not Include

• Publicly available information from government records.
• Information that a business has a reasonable basis to believe is lawfully made available to the general public by the job applicant or from widely distributed media.
• Information made available by a person to whom the job applicant has disclosed the information if the job applicant has not restricted the information to a specific audience.
• De-identified or aggregated information.
• How We Use Personal Information and Sensitive Personal Information
  
  

Description

The Personal Information and Sensitive Personal Information we collect, and our use of Personal Information and Sensitive Personal Information, may vary depending on the circumstances. This Notice is intended to provide an overall description of our collection and use of Personal Information and Sensitive Personal Information. Generally, we may use or disclose Personal Information and Sensitive Personal Information we collect from you or about you for one or more of the following purposes:

• To fulfill or meet the purpose for which you provided the information. For example, if you share your name and contact information to apply for a job with the Company, we will use that Personal Information in connection with your candidacy for employment.
• To comply with local, state, and federal law and regulations requiring employers to maintain certain records (such as immigration compliance records, accident or safety records, and tax records).
• To evaluate, make, and communicate decisions regarding your job application and candidacy for employment.
• To obtain and verify background checks, references, and employment history.
• To communicate with you regarding your candidacy for employment.
• To comply with Office of Federal Contractor Compliance Program (OFCCP) requirements as a government contractor.
• To engage in corporate transactions requiring review or disclosure of job applicant records subject to non-disclosure agreements, such as for evaluating potential mergers and acquisitions of the Company.
• To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company related to recruiting or processing of data from or about job applicants.
• To protect against malicious or illegal activity and prosecute those responsible.
• To prevent identity theft.
• To verify and respond to consumer requests from job applicants under applicable consumer privacy laws.
• Retention of Personal Information
  
  

We will retain each category of personal information in accordance with our established data retention schedule as indicated above. In deciding how long to retain each category of personal information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statutes of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.

We apply our data retention procedures on an annual basis to determine if the business purposes for collecting the personal information, and legal reasons for retaining the personal information, have both expired. If so, we will purge the information in a secure manner.

• Sale/Sharing of Information to Third Parties
  
  

The Company does not and will not sell your Personal Information or Sensitive Personal Information for any monetary or other valuable consideration. The Company does not and will not share your Personal Information or Sensitive Personal Information for cross-context behavioral advertising.

• Access to Privacy Policy
  
  

For more information, please review the Company’s Privacy Policy at https://www.vectorusa.com/terms-of-service-privacy-policy

By reading the PRIVACY NOTICE TO CALIFORNIA JOB APPLICANTS, I acknowledge and confirm that I have received and read and understand this disclosure. “and I hereby authorize and consent to the Company’s use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified above.”