What are the responsibilities and job description for the Residential Manager position at Verland CLA?
Verland is hiring full time Residential Managers to join our Residential Division, the CLA (Community Living Arrangements), to assist individuals with their everyday life. We lean on our staff to support and encourage individuals with intellectual disabilities to become as independent as possible.
Verland provides care for adults and children with intellectual, medical and /or physical disabilities, 47 homes across Southwestern Pennsylvania. Verland is proud to serve residential and day programs in multiple locations including Allegheny, Beaver, Mercer, Fayette counties. We are a non – profit organization with over 40 years of exceptional service and support to the residents that call Verland home.
Join our compassionate, inclusive, dedicated and professional team. To learn more about Verland, visit our website www.Verland.org.A Residential Manager is primarily responsible for scheduling, assigning, and monitoring direct care workers based on the needs of the residents in their assigned home. The Residential Manager is also responsible for the overall daily operations of the residences and their direct personal care. This is a salaried, exempt position.
The following is a list of duties, not an all-inclusive list, the Residential Manager is responsible for:
- Oversees day-to-day operations of the home to ensure that daily programs and activities are carried out.
- Plans, organizes, and directs the operations of the house; reinforces the hierarchy of care and agency expectations.
- Supervises Staff and ensures the implementation of the individual programs.
- Monitors goal and procedural objectives implemented by direct care staff and reports findings to the Program Specialist/Program Specialist Manager/ Program Coordinator Manager.
- Monitors direct care staff functions to ensure the safety and well-being of the individuals.
- Maintains accurate reporting of incidents and thorough documentation of relevant details.
- Initiates and/or implements employee disciplinary procedures.
- Resolves disputes in a fair and timely fashion by following established Policies and Procedures.
- Represents the department in various committees, i.e. infection control, safety, employee-management participation team.
- Interacts within the community relative to the individual and group needs, i.e., activities, school transportation, medical visits, and tours.
- Acts as a role model for appropriate employee dress and conduct per Policies and Procedures.
- Maintains the safety of the individuals by recognizing conditions which present as safety or programmatic concerns.
- Fills in as a Direct Support Professional, as necessary, to maintain staffing requirements.
- Reports all unusual problems to the Program Specialist/Coordinator/ Incident Manager
- Trains and supervises newly hired direct care staff in the house and participates in the training and evaluation of assigned staff.
- Assists in the development of structured activities and assures adherence by the staff.
- Ensures food menus and doctor-prescribed diets are followed and sufficient groceries are in the house, including grocery shopping as needed.
- Makes certain that direct care staff complete required reports and documentation using stringent monitoring practices, training, and re-education of staff.
- Ensures that all materials and supplies needed for the homes are available, including maintenance issues at assigned homes, as well as vehicle maintenance.
- Completes Medication Administration Practicums, as needed, and completes weekly MAR reviews.
- Participates in the Interdisciplinary Team Process.
- Monitors and accurately reports payroll.
- Acts as a liaison between the Resident Services Department and other departments, families, and agencies.
- Attends in-service training sessions and meetings as directed, including supervisory skill training.
CASH INCENTIVES:
- $1,000 - $1,500 Employee Referral (for successfully* referring someone to employment)
- Up to an extra $2,080 a year in lieu of Health Insurance coverage (see benefits below)
BENEFITS:
Minimum of 24 hours worked and employees enjoy a comprehensive benefits package:
- Health (UPMC), Dental (Delta Dental) and Vision Insurances
- Healthcare Flexible Spending Account (HSA)
- Dependent Care Flexible Spending Account
- 403B – Traditional and Roth with Company Match
- Tuition Reimbursement
- Competitive PTO Plan
- 8 Paid Holidays
- High School Diploma or GED required. Bachelor Degree in Education is preferred.
- Must possess a working knowledge of residential practices and an understanding of Intellectual and Developmental Disabilities.
- Must possess excellent verbal and written skills to communicate with individuals and staff.
- Must possess an understanding of basic principles of administrative functions; and plan, coordinate, and supervise staff-related activities.
- Must establish an effective working relationship with all those with whom the departments come in contact such as: other internal departments, parents/families of the individuals, and various community contacts.
- Must demonstrate strong leadership and organizational skills.
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Must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
- Knowledge of cooking skills, including materials used and ability to follow menus and directions.
- Ability to carry out planned social, recreational, work, and study activities for a limited number of individuals.
- Ability to cope with day to day problems and to record and report observations of individual’s progress, responses, etc.
- Ability to maintain an empathetic attitude toward the individuals served.
- Ability to prepare and maintain clear and accurate records and reports.
- Ability to learn the fundamental principles and practices of physical and mental health, including appropriate medical terminology.
- Ability to learn sign language.
- Ability to feed, bathe, dress and provide all personal care for consumers.
- Ability to comprehend and carry out oral and written instructions, correspondence and memos. Ability to efficiently write correspondence and reports. Ability to effectively present information in one-on-one and small group situations
What does C.A.R.E mean to you? Does the words Compassion, Advocacy, Responsibility, and Empathy come to mind? If any of these words describe you and what you stand for, then you are what we are looking for at Verland. We give you the tools and training to help turn your existing skills into a rewarding career.
At Verland the relationship between our staff and our individuals is really "like family".
Up to 2 weeks paid training provided by Verland, to educate new hires on daily living skills, social engagement, personal hygiene skills, along with each individual’s support plan/ personal development goals that are essential to improve the daily lives of the individuals that we serve.
