What are the responsibilities and job description for the Customer Care Professional position at VG CPA PC?
Job Description Job Description We are seeking a Customer Care Professional to join our team!You will be responsible forhelpingcustomers by providing product and service information and resolvingtechnical issues.Responsibilities : Handle customer inquiries and complaintsProvideinformation about the products and servicesTroubleshoot and resolveproduct issues and concernsDocument and updatecustomer records based oninteractionsDevelop and maintain a knowledgebase of the evolving products and services Qualifications : Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsCompany Description VG CPA PC is a full service accounting firm serving local, regional, national and international clients based out from Ashburn VA. We are growing our practice in the area and we are looking for a person who is comfortable taking this entry level position to grow into a staff accountant. This position is ideal for a teammate who is looking for a long-term full-time positionThe ideal candidate will have at least one year of tax preparation experience / accounting and have a Bachelor’s in accounting from an accredited college. Responsibilities include helping in tax preparation for individuals, partnerships, and corporations . You will work directly with our clients and as a team member to provide support to CPA's Company Description VG CPA PC is a full service accounting firm serving local, regional, national and international clients based out from Ashburn VA. We are growing our practice in the area and we are looking for a person who is comfortable taking this entry level position to grow into a staff accountant. This position is ideal for a teammate who is looking for a long-term full-time positionThe ideal candidate will have at least one year of tax preparation experience / accounting and have a Bachelor’s in accounting from an accredited college. Responsibilities include helping in tax preparation for individuals, partnerships, and corporations . You will work directly with our clients and as a team member to provide support to CPA's