House Person

General Summary

Provides support between linen room, guest room, and maintains corridors for cleanliness and appearance. Transports clean/dirty linen and supplies, disposes of trash, deep cleans carpet, windows, floors, corridors, upholstery, drapes, performs special projects as assigned, and responds to guest room requests.

PAY RATE: $17.00 hr

CORE SCOPE OF POSITION

• Accepts deliveries and works with Linen Supply Clerk to inventory all supplies and linen.
• Distributes clean bath and bed linen from laundry to linen closets.
• Delivers guest items including amenities and rollaway.
• Picks up and returns to linen closets any previously used guest request items found in guest rooms.
• Removes linens, towels, and trash from guest rooms.
• Collects soiled linen from vacant/dirty guest rooms and transports to laundry room.
• Deep cleans carpet, windows, floors, corridors, upholstery, and drapes.
• Ensures windows and doorways are free of fingerprints and smudges.
• Ensures that furniture and hard surfaces are clean and organized, and floors are free of debris.
• Notifies supervisor of carpet stains that cannot be removed and equipment malfunctions.
• Attends brief staff meeting for update on ongoing hotel activities and promotions.
• Participates in company’s safety program and may instruct others in the proper and safe practices.
• Responds to requests and resolves internal and external guests’ complaints in a timely manner or refers to the appropriate management team.
• Follows company and departmental policies and standard operating procedures, and applicable governmental laws and regulations.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Performs all other duties as requested by Housekeeping Manager.
  
  

INTERACTION

• Interacts with internal/external guests and peer groups.
  
  

SUPERVISION

• Does not provide supervision to others.
  
  

Required Skills

KNOWLEDGE AND SKILLS

• Familiar with housekeeping, including sanitation, laundry operation, and guest service.
• Candidates must be at least 18 years of age or older
• Knowledge of how to use and maintain cleaning equipment.
• Detail-oriented, organized, self-motivated, and values teamwork.
• Ability to effectively communicate with guests and team members verbally or in written form.
• Ability to multi-task and work in a fast-paced environment.
• Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
  
  

Required Experience

EDUCATION/CERTIFICATION

• High school diploma or general education degree (GED) preferred.
• Must be able to be certified in blood borne pathogens/bio-hazardous material clean up (training will be provided).
  
  

Experience

• Three or more months of related experience and/or training.

Salary : $17