What are the responsibilities and job description for the School Program Administrator – Statewide School-Based Mental Health Program position at Virtual Peace of Mind?
Why Join Virtual Peace of Mind?
Virtual Peace of Mind (VPM) is a fast-growing, fully remote private mental health practice providing compassionate, evidence-based care across multiple states. We prioritize clinical excellence, flexibility, and robust support to help our therapists thrive.
The School Program Administrator serves as the operational lead for coordinating Virtual Peace of Mind’s delivery of school-based teletherapy services across multiple school districts under the Virginia Department of Education contract. This role ensures seamless implementation, communication, and service delivery between internal teams, clinical providers, and school personnel.
As the central liaison for school partners, the School Program Administrator is responsible for managing onboarding, overseeing referrals and reporting workflows, addressing logistical concerns, and ensuring each district receives the full scope of services associated with their selected tier. This is a highly collaborative and relationship-focused role requiring expertise in program management, K–12 systems, and service accountability.
Key Responsibilities:
School & District Coordination
- Serve as the primary point of contact for school administrators, counselors, and designated liaisons across all participating districts.
- Oversee onboarding of new schools, including scheduling kick-off meetings, distributing program materials, and aligning expectations.
- Maintain ongoing communication with districts to ensure satisfaction and responsiveness.
Program Operations & Logistics
- Monitor referral submissions, session completions, and service delivery timelines to ensure alignment with district tier selections.
- Troubleshoot and resolve non-clinical issues related to scheduling, parent communications, access delays, or school process gaps.
- Coordinate with internal teams (Clinical Director, Intake, Family Resources) to resolve logistical bottlenecks.
Utilization & Reporting Oversight
- Track school-level utilization to ensure full access and identify underutilization or system gaps.
- Support the preparation and distribution of monthly utilization summaries and quarterly outcome reports.
- Ensure districts have access to necessary documentation for contract and compliance review.
Program Development & Expansion Support
- Assist with identifying school sites for future expansion.
- Collect district feedback to inform service improvements and new offerings.
- Represent VPM in school-based meetings, conferences, or VDOE briefings as needed.
- Assist in the development of culturally responsive materials and communication strategies to engage diverse school communities.
- Collaborate with leadership on program growth, grant reporting, and quality assurance initiatives.
- Ensure compliance with privacy regulations (e.g., HIPAA, FERPA) and organizational policies.
Qualifications:
- Bachelor’s degree in Education, Public Administration, Social Work, or a related field required
- 3–5 years experience in school-based programming, nonprofit program administration, or multi-site service coordination
- Strong understanding of K–12 public school systems and district operations
- Experience managing service contracts, compliance documentation, or inter-agency partnerships
- Detail-oriented with excellent organizational and communication skills
- Proficiency in Google Workspace, Excel, and project tracking tools (e.g., Trello, Airtable, Clickup)
- Experience working in a remote team environment preferred
- Background in mental health, telehealth, or education-related services a plus
What We Offer:
Salary Range: $35,000 – $45,000 annually, based on experience.
- Retirement Plan: 401(k) with up to 3.0% employer match Health Benefits: Individual Coverage HRA (ICHRA) stipend up to $300/month toward personal health insurance premiums
- Paid Time Off:
- 10 days PTO annually
- 6 paid holidays
- 3 wellness/sick days per year
- Mission-Driven Work
Be part of a pioneering initiative transforming school-based mental health across Virginia and beyond—delivering care that is accessible, equitable, and life-changing for students and families.
- Leadership Opportunity
Play a central role in building and scaling a VDOE-endorsed mental health model, with autonomy to shape clinical systems, quality standards, and strategic direction.
- Flexible Remote Environment
Mostly remote position with flexible scheduling and autonomy to lead teams across multiple districts while maintaining work-life balance.
- Collaborative Team Culture
Join a dynamic, multidisciplinary team committed to innovation, excellence, and shared values in clinical care, school collaboration, and student support.
- Professional Development & Growth
Access ongoing development, CEU opportunities, and the ability to influence future state and national partnerships in school mental health.
Salary : $35,000 - $45,000