Job Summary:

Duties/Responsibilities:

• Perform pharmacy management audit activities in compliance with regulatory and ethical standards as well as in accordance with organizational policies and procedures, demonstrating sound business knowledge, leadership, and stewardship attributes.
• Uses available resources to gather information on the appropriate use of drugs, equipment, and patient monitoring in the home and Ambulatory Infusion Suites.
• Observe and inspect the accreditation aspects of patient care and perform Quality Site surveys at franchise locations.
• Acts as a resource to Franchise owners and staff to ensure high quality patient care, and efficient franchise operations.
• Stays knowledgeable of current industry practice standards, and accreditation standards and incorporates them into daily practice.
• Assists with employee orientation and preceptor responsibilities as needed.       
• Completes assigned paperwork/document as directed in a timely manner.
• Take direction from the Regional Director of Pharmacy Operations.
• Mentor technicians to promote leadership and supervisor growth and development.

• Inspect and report back the physical maintenance and organization of the facility.
• Acts as a liaison between the Franchise ownership and VCIS.
• Recommends and monitors the monthly activity making necessary observations and assist with plan of corrective actions.
• Interviews, orients, and evaluates employees who manage company departments (i.e. pharmacy, nursing, office, sales, etc.).
• Acts as a resource for individual departments and Franchise employees in resolving questions, problems, and issues.
• Upholds local, state, and federal mandates on the provision of health care by professionals.
• Acts to implement and uphold company policies, procedures, and protocols in providing service to consumers.
• Is responsible for the performance improvement process, develops plans, assesses, improves, and maintains the quality of the company’s management, operational, and other important internal processes, and activities; assigns staff to performance improvement activities.

Required Skills/Abilities:

• Excellent interactive skills with employees, physicians, referral sources, and consumers

• Certified Pharmacy Technician (CPHT) required with Certified in Compounded Sterile Preparations preferred (CSPT)
• Business and financial understanding of operating a profitable business.
• Previous lead technician or supervisory experience
• Three years’ experience preferred in home infusion space
• Experience with management of pharmacy support personnel preferred