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Operations Manager - Injection Molding

W3Global
Palmer, MA Full Time
POSTED ON 8/5/2025 CLOSED ON 9/3/2025

What are the responsibilities and job description for the Operations Manager - Injection Molding position at W3Global?

Job Description

Job Title: Operations Manager - Injection Molding

Department: PIM Manufacturing Overhead

Reports To: C.O.O.

FLSA Status: Exempt

Prepared By: Human Resources

Approved By: C.O.O.

SUMMARY: As the Operations Manager you will monitor the quality of the molding manufacturing process, analyze production problems, and recommend corrective actions as needed. In addition, it will be your mission to implement programs and procedures that pertain to production control and the proper supervision and training of molding operators and other operations personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following although other duties may be assigned:

  • Develops procedures, training documents and forms to improve the quality of operations
  • Reviews molding operators scrap rates and cycle efficiencies with supervisors
  • Reviews completed jobs and the line clearance forms - to ensure accurate completion
  • Ensure Daily 5 S checks are completed, and machines and plant are kept clean using 5 S schedule and machine status signs are updated
  • Make sure that operators are reading the ICRR (Item current routing report) at the start of each shift
  • Assist Tech.'s when needed on the floor with difficult processing issues
  • Reviews operator efficiency reports by machine and reviews with supervisors - comparing to standards
  • Reviews rework activity, and analyzes root causes
  • Create continuous improvement to increase productivity and quality
  • Manages production activities to ensure a clean and safe work environment is provided and that operational performance and maintenance functions are performed as required
  • Resolves employee issues following established company policies and consults with Human Resources for action on serious issues
  • Maintains vacation schedule for all subordinates and coordinates backup coverage for all vacation requests
  • Analyzes production problems and determine the root cause of problems, conferring with engineering, process, tool room and maintenance personnel and management as required
  • Determines and recommends corrective actions and work with off shift supervisors to implement and determine effectiveness
  • Attend and contribute to morning and afternoon production meetings
  • Maintain a working liaison with Process Manager, Engineering Manager and Quality Manager to ensure efficient resolution to all problems as they may occur
  • Other duties / projects may be assigned by the C.O.O.
  • SUPERVISORY RESPONSIBILITIES: Responsible for training, evaluation and oversight of all operations personnel, including supervisors, tool room, process and maintenance.
  • QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) from four-year College or university; or five to ten years related experience and/or training; or equivalent combination of education and experience.

  • LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

  • MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

  • REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

  • PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus.

  • WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually loud.
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