HR Generalist

Title: HR Generalist
Schedule: Monday-Friday, 40 hours/week
Location: Portland, OR (Rockwood)

Who We Are: “We provide an open door to exceptional health services and connections that support individuals and their families in healthy living.”

Wallace is a not-for-profit Federally Qualified Health Center that is making a visible difference in improving the health outcomes of our community. As a rapidly growing patient-centered primary care home, we are committed to offering high quality programs based on the most promising and progressive best practices. We are deeply rooted in our dynamic, vibrant, multi-cultural--and underserved--community. We believe that health care extends beyond the exam room, and focus on serving the whole person with support and resources that engage them fully in creating good health.

Want to learn more? Check out our website: https://mywallace.org/about-us/work-with-us/

Why Work with Us?

• The Wallace staff is our greatest asset in providing essential, high-quality health services to the greater Portland area. As the community we support grows, our team grows with it. We offer an exceptional workplace that values individual contributions, cultural diversity, and ongoing learning. 
• Employees have the opportunity to engage with overlooked and underserved individuals and families in our community.
• We collaborate with dedicated staff in an open, cooperative and respectful environment.
• We provide generous benefits for employees working 32 hours or more per week including 10 paid holidays per year, PTO beginning at 90 days, 100% employer paid medical benefits with buy up options, dental, vision, life and disability plans, medical and dependent care FSA plans, and 401(k) with employer match.

Who You Are: We are looking for someone who thrives in a team environment and who is passionate about serving their community. The technical requirements for this position are:

• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity and professionalism.
• Thorough knowledge of employment-related laws and regulations.
• Ability to maintain confidentiality for sensitive HR issues, records ad projects.
• Intermediate to advanced skills in MS Office including Word, Excel and Outlook.

Education & Experience:

• Bachelor’s degree in Business, HR or equivalent education and experience required
• 3 years of experience in HR required
• Experience with HRIS system, ADP preferred
• PHR or SHRM-CP certification is a plus

Wallace is an Equal Opportunity Employer. We believe in the power of communities to transform their health. We embrace diversity and inclusion in a serious way because we know that it makes us stronger. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. As an equal opportunity employer, we stay true to our mission by ensuring that we are all "together in health.”

What You’ll Do: The HR Generalist serves as a day-to-day resource in all areas of HR. This includes employee relations, performance management, recruitment, employee records, benefits administration and HR projects.

 Responsibilities include, but are not limited it:

• Acts as a first point of contact to employees for HR needs.
• Performs routine tasks required to administer human resource programs including but not limited to compensation, benefits, and leave; disputes and investigations; performance and talent management and training.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex matters to the appropriate staff.
• Schedules interviews and works with outside recruiter as needed.
• Works with outside consultant to move Wallace’s DEI initiatives forward.
• Intakes formal employee complaints prior to investigations.
• Provides reports to leadership and other departments as requested.
• Administers benefits programs and arranges annual open enrollment with broker.
• Maintains accuracy of benefits enrollments, terminations, COBRA administration, resolves billing and membership issues, and processes employee leaves of absence.
• Manages employee Leaves of Absence process and communication, utilizing HR Consultant for escalated or completes leaves.
• Facilitates new hire onboarding process including offer letters, scheduling and conducts new hire HR orientation.
• Prepares separation materials and conducts exit interviews.
• Responsible for the creation and maintenance of personnel files.
• Maintains, and, as appropriate, distributes current employee information, employee handbook, and other communications.
• Manages performance review process including, notifying managers of due dates, facilitating 360 review process and following up to ensure process is completed.
• Manages Personnel Change Notice signatures and forwards to Payroll as appropriate
• In accordance with procedures, supplies information to authorized persons and/or agencies.
• Proactively identifies potential issues and communicates these to HR Consultant or leadership team.

Wallace Team Member

• Update policies and procedures as needed.
• Maintain strict patient, staff, and organization confidentiality.
• Work as member of the executive administrative team.
• Provide excellent customer services to Wallace stakeholders.
• Maintain positive working relationship with all staff in all departments.

How to Apply:

Please submit your resume and cover letter outlining why you’re an excellent fit for this position. Applications can be submitted through our careers webpage http://wallacemedical.org/about-us/work-with-us/, or through the job boards to which this announcement is posted.

Note: Applications must include a cover letter to be considered.