What are the responsibilities and job description for the Data Center Technician-Swing shift, weekends position at WebNX, Inc.?
WebNX is seeking a dedicated and skilled Data Center Technician to join our operations team in Ogden, UT. The Data Center Technician is responsible for the day-to-day physical operations within our data center facilities, ensuring the optimal performance, reliability, and security of our infrastructure. This hands-on role involves a variety of tasks, from hardware installation and troubleshooting to cabling and inventory management in a 24/7 critical environment.
This position is 100% onsite at our Ogden, Utah, HQ location.
Responsibilities and Duties:
- Perform physical racking and stacking of servers, network equipment, and storage devices.
- Diagnose and resolve hardware-related issues, including server failures, network connectivity problems, and power issues.
- Perform routine maintenance on data center equipment, including cleaning, component replacement, and firmware updates.
- Assist with equipment migrations, upgrades, and data center build-outs.
- Ensure proper labeling, dressing, and management of all cabling within racks and pathways.
- Maintain accurate inventory of all data center assets, components, and spares.
- Respond to and resolve tickets related to hardware, connectivity, and physical access requests.
- Maintain detailed and accurate documentation of work performed, configurations, and inventory changes.
- Adhere strictly to all data center safety protocols, security procedures, and compliance standards (e.g., OSHA).
- Other duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Qualifications:
- 1 years of experience working in a data center, IT operations, or similar technical environment.
- Relevant industry certifications (e.g., CompTIA A , Network , Server , and Data Center Technician certifications) are preferred but not required.
- Familiarity with basic networking concepts (IP addressing, VLANs, routing).
- Strong knowledge of server hardware and components.
- Appreciation of Star Wars is preferred, but not required.
- Excellent customer service skills are required.
- Ability to work under pressure and handle critical situations.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong written and verbal communication skills.
- Physical requirements: Must be able to lift up to 50 lbs. independently and stand/walk/sit/bend/push/pull/reach for extended periods.
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push, and pull.
- Ability to work in confined spaces and at heights (e.g., on ladders).
- Coordinate body movements when using tools or equipment.
- Ability to work in a data center environment, which may include elevated noise levels, hot/cold aisles, and airflow.
Schedule:
- Swing shift, mandatory Sundays.
- Full-time position, 40 hours per week.
Benefits:
- Free healthcare benefits (Medical, Vision, and Dental), company pays 100% for the employee base plan
- 401(k) retirement plan with company match (4%), immediately vested
- The company paid life insurance and short-term and long-term disability insurance
- Employee Assistance program (Support with mental health, legal and financial counseling, caregiver support, and elder care support)
- Work-life balance in a relaxed, friendly environment
- Paid time off
- Paid holidays
Let’s talk about WebNX:
You will be joining an organization that has established an outstanding reputation for quality products and services. Credit for this goes to every one of our employees, and we hope that you will find satisfaction and take pride in your work here. If you want to work in a relaxed atmosphere and are looking for a company with a great culture, then apply for our position today!
WebNX was created in 1999 with a simple principle in mind: provide great web hosting and combine it with amazing customer support and uptime. We offer a wide range of services, from mid- to high-end dedicated servers and co-location. We also offer a few different network and bandwidth options.
At WebNX, we pride ourselves on offering a wide range of custom dedicated server solutions at affordable prices. From personal websites to large businesses, we have something for everyone. We test and benchmark hundreds of server configurations and parts each year. This allows us to deliver high-quality, stable, dedicated servers at affordable prices. Our 100% self-operated data centers and our route-optimized networks bring our customers IT values unlike anyone else. With over 20 years of industry experience, our clients are in good hands with WebNX Services. We currently have locations in Utah, California, and New York City.
WebNX is proud to be an equal opportunity employer. Our work culture at WebNX does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
WebNX Inc. participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $23