What are the responsibilities and job description for the Field Application Engineer position at WEG?
WEG Electric Corp. has a great opportunity for a Field Application Engineer to join our team in Duluth, GA. This role provides pre-sales and post-sales field service for commissioning, warranty evaluation, repair, and technical support services for Automation products.
Primary Responsibilities
WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide. Visit our website to learn more: www.weg.net
We offer a pleasant work environment, competitive compensation and full benefits package. To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position. Must be authorized to work in the United States. WEG does not offer visa sponsorship for this role.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
Primary Responsibilities
- Serves as a technical resource for troubleshooting, installation, startup, and commissioning of Automation WEG products.
- Provides pre-sales support, as required, with key customers for proof of concept, product configuration, and integration into customer systems in coordination with the local sales team.
- Serves as a technical resource for routine maintenance on various Automation WEG products.
- Provides technical expertise and guidance for the repair of Automation WEG products.
- Provides Technical Product Training for internal personnel and customers.
- Troubleshoot, rewrite, and program logic on machines.
- Assists with warranty evaluation to determine whether a specific field service activity falls under a WEG warranty agreement.
- Combines work efforts with Authorized Service Centers towards achieving the job specific objectives.
- Exhibits effective customer service skills, projecting a positive corporate image to customers.
- Upon completing activities at a customer site, effectively establishes expectations for any follow-up activities by negotiating timeline and scope of works.
- Provides technical service report, expenses report and time sheets related to the services executed for billing and record purposes.
- Provides back-up to the Repair Lab and technical support as needed.
- Other duties and tasks as assigned.
- High School diploma or GED. Certification from Technical school or Engineering degree or equivalent education is preferred.
- Use of diagnostic tools and equipment required.
- Reading schematics and drawings required.
- Low and High voltage Drives.
- Process/control design for projects (PLC's, Networks, Drives, Instrumentation, control panels, etc.
- Industrial applications such as Pumps, Fans, Conveyors, Compressors, Master and Slave, Etc.
- Intermediate level of MS Office Suite required.
- 1-3 years of relevant experience.
WEG is the largest industrial electric motor manufacturer in the Americas and one of the largest manufacturers of electric motors in the world producing more than 21 million units annually. Founded in 1961, WEG operates mainly in the sector of capital goods, having five main businesses: Motors, Energy, Automation, Coatings Transmission & Distribution, providing global solutions for electric motors, variable frequency drives, soft starters, controls, panels, transformers, and generators. The US corporate office is located in Duluth, GA with manufacturing units in Minnesota, Indiana and Missouri with over 30 thousand employees worldwide. Visit our website to learn more: www.weg.net
We offer a pleasant work environment, competitive compensation and full benefits package. To Apply: All candidates must submit an updated resume and complete our application in order to be considered for this position. Must be authorized to work in the United States. WEG does not offer visa sponsorship for this role.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
