What are the responsibilities and job description for the Treatment Coordinator position at WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC?
Exciting opportunity for an experienced Dental Treatment Coordinator! Our office is looking for a friendly, professional, and motivated individual to join our team. If you enjoy helping patients achieve their dental goals and have a passion to to help patients understand the importance of health and well being, then join our team of dental professionals! Our offices provide a fast paced friendly environment with opportunity to learn and grow.
Who we are:
For more than 30 years, West Coast Dental Services has served southern California with the finest dental and orthodontic care in the state. With 40 offices (and counting!) we deliver the highest standard of care using the latest technologies with a team of talented general dentists and specialists. At West Coast Dental, our employees are at the center of our success. We are committed to delivering an excellent employee experience with opportunities for professional growth, for all our team members.
Job Responsibilities:
- Provide patient consultations and communicate information about recommended treatments
- Calculate and coordinate fees for treatment
- Present cost of service, insurance coverage, and options for payments
- Provide information for third party financing
- Build a strong professional relationship with each patient by providing follow up calls and coordination of future appointments
- Monitor patient experience and be a primary point of contact
- Greet and welcome patients to ensure a positive experience
- Participate and support marketing initiatives for recalls and new patient growth
Qualifications:
- Minimum 4-5 years of dental front office experience
- Warm, friendly, and positive personality
- Excellent communication and interpersonal skills
- Advanced knowledge and use of dental terminology
- Knowledge of Dental Insurance process, billing, pre authorizations, eligibility
- Knowledge of Denti-cal, PPO and HMO insurances
- Ability to present financial arrangements
- Computer literate / Dental software programs
What West Coast Dental Services offer you:
- Sick Pay
- Holiday Pay
- Vacation Pay
- Medical (including prescriptions)
- Supplemental vision insurance
- Comprehensive dental benefit
- Voluntary supplemental insurance for life, disability, critical illness and accident
- Advancement opportunities
- 401 (k) plan
- Referral bonus incentive programs
- Bonus Pay
IND3
Treatment Coordinator
WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC -
Riverside, CA
