What are the responsibilities and job description for the Client Liaison position at Westco Closet Corp?
For more than three decades California Closets has built a reputation on delivering truly custom products and unparalleled service to our clients. We have helped transform spaces, enhanced homes and allowed people to get more out of life.
As the first point of contact, it is paramount that this candidate is personable and able to establish a professional relationship with clients. The ideal candidate will bring a positive, friendly, and helpful personality to lead our showroom teams in delivering on the California Closets experience.
Job Summary:
The Client Liaison will work with others to respond to customer inquiries, book design appointments, and assist clients in the showroom. There’s also advancement opportunity to take on additional responsibilities within the team. This is a fantastic opportunity for someone who enjoys working in a team environment focused on exceptional client experiences.
Responsibilities:
- Answer & direct incoming phone calls
- Schedule appointments for clients with our designers
- Complete COI [certificate of insurance] for upcoming installations
- Assist customers in the showroom, providing information about product and services
- All other duties as assigned
Personal Qualifications:
- Ability to multi-task and deal with a wide variety of people
- Personable with effective communication skills
- Ability to enter data while on the phone with a client
- Have working knowledge of computers (including internet, Microsoft Office) and the ability to learn our own CRM system
California Closets provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.