What are the responsibilities and job description for the Client Service Representative position at Western Pathology Consultants?
Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! Multi-tasking is your middle name. You’ve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in anatomic pathology laboratory solutions. Location: Reno, Nevada (Western Pathology Consultants) Days: Monday - Friday Hours: 8:00 am - 5:00 pm, 1 hour lunch Full Time/Benefit Eligible In this role, you will: Provide patients and clients exceptional service in person, over the phone, and via email. Support the laboratory team, management, sales, and pathologists. Perform data entry of women's health and routine pathology specimens, ensuring accuracy and efficiency. Perform medical billing tasks, in conjunction with the laboratory's regional billing team. Work in a laboratory and office environment. May help callers understand their billing charges. Champion safety, compliance, and quality control. All you need is: High School Diploma or equivalent Medical billing experience is preferred Exceptional communication skills Top notch typing proficiency (at least 35wpm), including 10-key Professional communication skills, written and spoken Ability to thrive in a fast-paced environment We’ll give you: Appreciation for your work A feeling of satisfaction that you’ve helped people Opportunity to grow in your profession Free lab services for you and your dependents Work-life balance, including Paid Time Off and Paid Holidays Competitive benefits including medical, dental, and vision insurance Help saving for retirement, with a 401(k) plus a company match A sense of belonging – we’re a team and a community! Scheduled Weekly Hours: 40 Work Shift: Job Category: Laboratory Operations Company: Western Pathology Consultants Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Sonic Healthcare USA Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world's largest medical diagnostic companies, providing laboratory services to medical practitioners, hospitals and community health services, with operations in eight countries, on three continents and providing care to over 100 million patients each year. Sonic Healthcare USA is a leading provider of state-of-the-art laboratory services and pathology practices throughout the USA with eight operating divisions and nearly eight thousand US- based employees, 330 Pathologists and serving over 30 million patients per year. Sonic Healthcare USA operates under a federated business model that emphasizes medical leadership and community-based testing services to provide outstanding quality and service to the doctors and patients that they serve. For more information, visit the Sonic Healthcare website at www.sonichealthcareusa.com.