What are the responsibilities and job description for the SOS Study Coordinator position at WESTERN WAYNE FAMILY HEALTH CENTERS?
Job Details
Description
Responsible for patient recruitment and enrollment.
2. Responsible for identifying and screening eligible prenatal patients for study participation; to obtain proper informed consent, and to complete patient enrollment in compliance with study protocols.
3. Enter and report study data in timely fashion.
4. Daily tasks include but are not limited to:
a. Follow all the providers’ daily schedule and find all new patients that are new or have not been informed of the SOS Maternity project and talk to active study participants who are on schedule
b. Contact patients daily or as needed (phone, letter, and/or email) about need for and importance of study activities and other needs.
c. Actively receive and reach out for warm handoffs from providers for patients who may quality for study.
d. Refer to the OB providers all patients presenting with medical concerns.
e. Assist in coordinating appointments, as applicable for patient’s health goals and care management
f. Assist in arranging transportation and other social determinants of health needs for study participants as it pertains to patient’s health goals and care management
g. Provide educational materials and guidance based on study protocols and established sources.
h. Collect data through patient tracking to measure outcomes
5. Create and maintain supportive relationships with participants to ensure engagement and study retention.
6. Collect clinical and study related data from patients and the EMR.
7. Act as operational liaison with WSU study teams and assist with IRB and regulatory compliance and be primary contact for onsite study monitoring visits.
8. Assess patient’s needs and refers patients to community resources and other agencies to meet identified needs.
9. Responsible for ensuring effectiveness of their services to improve and maintain the health status and patient satisfaction.
10. Document all patient contacts (phone, in person, or third-party communications) always within 24 hours.
11. Must complete all assigned task within the deadlines provided.
12. Required to attend all daily huddles, team meetings, supervision and other meetings required by Supervisor or Management.
13. Attend community events as directed by management to understand community issues and provide information to patients.
14. Advocate for patient needs and act as liaison between communities, individuals and other service providers as related to a patient’s health goal.
15. Perform other duties as assigned.
Qualifications
Bachelor’s degree in social work, health or social sciences preferred.
2. One (1) year experience working in a public health setting, community or public health-oriented environment
3. Women’s Health or Obstetrics experience preferred.
4. One (1) year of experience working with an electronic medical record system, preferred.
5. Experience with Microsoft Office Suite products, preferred.
6. Research study coordination and data entry experience, preferred.
7. Certification as a Community Health Worker preferred
