General Manager 223

​Ge

neral ManagerAt

WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self-starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business. P

sition OverviewTh

e General Manager is responsible for the location's overall performance and operations. These responsibilities include monitoring and managing all day-to-day operational tasks through planning, organizing, leading, and executing all store goals to achieve continuous financial success. This includes responsibilities for all duties of the Team Leader, Shift Leader, and Store Manager.  Ke

y ResponsibilitiesLe

adership and CultureLe

• ad by example, fostering a team-oriented environment where every employee feels empowered to lead.Cu
• ltivate a positive, customer-focused workplace culture through team development and leadership growth.In
• fuse positivity, focus, and a passion for learning into the workplace.Cu

stomer and Employee SatisfactionAd

• dress and resolve customer and employee concerns, including incident reporting.Ed
• ucate customers on wash products, packages, wash books, and membership plans.Op

erations and MaintenanceMo

• nitor and adjust equipment, wash package functions, and tunnel efficiency to ensure optimal performance.En
• sure completion of all scheduled maintenance tasks, store cleanliness, and compliance with site standards.Co
• mmunicate with facility and IT technicians regarding maintenance and repair needs.Pa
• rticipate in weekly facility and IT calls and workshops.Le
• arn to identify and troubleshoot hardware issues with pay stations and other equipment.Sa

fety and ComplianceUp

• hold company policies, enforce safety protocols, and ensure completion of all required safety training.En
• sure team members complete safety training and company policies are always followed.St

affing and DevelopmentEn

• sure adequate store staffing through proactive recruiting, hiring, and promoting.Ut
• ilize structured interview guides to assess and recruit potential hires and support the hiring and onboarding process.Sa

les and Business GrowthSo

• urcing and promoting fleet and multi-car programs to local businesses.Ad

ministrativePe

• rform payroll tasks, including reviewing and approving hours for all employees.Pe
• rform reviews of daily and weekly KPIs with Managers and Area Director. Q

alificationsPr

• oven leadership in staff development and a passion for exceptional customer service.Ab
• ility to thrive outdoors in all weather, with flexibility for evenings and weekends.Su
• ccessful completion of a pre-hire background check.Le
• adership experience overseeing 3-10 direct reports for 1-3 years, including hourly and salary level employees from entry to mid-level experienceAb
• ility to collaborate and communicate effectively with Facility and IT Technicians to identify priorities and perform repairs or complete projects.Ab
• ility to work long periods, during busy hours as neededAt
• tention to detail, essential to ensure high-quality service and safetyMu
• st have safety awareness and handle chemicals per safety guidelines.Be

nefits Co

• mpetitive Compensation in Base and Bonus PotentialCo
• mprehensive Health Benefits (Medical, Dental & Vision)Pa
• id Time Off in addition to Company Paid Holidays40
• 1(k) Retirement Plan with Company MatchCo
• mpany-Paid Life InsurancePa
• thways to AdvancementFr
• ee Weekly Car WashesOu

r employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization, come join our Team!