Project Manager - HR - Innovative Engines and Energy Company

Program Operations and Learning Experience Manager

This role supports large scale learning and development initiatives with a strong emphasis on program operations, systems oriented talent programs, and participant experience. The focus is on creating well run, human centered programs that foster connection, consistency, and momentum for technical cohorts operating across locations and time zones.

The position is primarily remote, with periodic on site work required for key sessions or events. The maximum bill rate for this role is forty two dollars per hour.

The Opportunity

You will play a central role in delivering high quality learning programs by managing logistics, processes, communications, and cohort care. This role blends program management, operational rigor, and people focused execution. You will work independently across multiple initiatives, ensuring participants feel supported, informed, and engaged throughout their journey.

What You Will Be Responsible For

Cohort Care and Program Operations

• Scheduling cohort events, training sessions, and internal team meetings.
• Coordinating in person logistics such as room reservations, badges, catering, and audiovisual setup when needed.
• Managing licenses and setup for interactive session tools used during live programming.
• Partnering with external vendors and facilitators on schedules, participant rosters, housing, and travel coordination.
• Encouraging effective use of available artificial intelligence resources for frequently asked questions.
  
  

Participant Lifecycle Management

• Maintaining accurate participant rosters, status tracking, and dashboards across multiple programs.
• Confirming attendance and travel readiness for in person or residential sessions.
• Tracking completion of program requirements such as assessments, certificates, and release forms.
• Distributing digital badges and certificates through credentialing platforms.
  
  

Communications and Stakeholder Support

• Drafting and sending clear participant and manager communications, including reminders, deadlines, and travel guidance.
• Responding promptly and professionally to inquiries from participants, mentors, and people managers.
• Managing content and updates within collaboration tools and shared documentation spaces.
• Capturing meeting notes, action items, and follow ups to ensure accountability.
  
  

Data, Reporting, and Coordination

• Maintaining detailed trackers and dashboards related to participation, costs, and program progression.
• Coordinating with finance and learning partners on cost codes, tuition tracking, and travel limits.
• Preparing materials for leadership updates, program kickoffs, and cohort feedback reviews.
  
  

Feedback and Continuous Improvement

• Sharing regular observations and recommendations with leadership to improve program operations.
• Collecting informal feedback from participants on their experience and areas of confusion.
• Identifying recurring questions or friction points related to tools, resources, or processes.
  
  

What We Are Looking For

• A bachelor degree in a relevant field or equivalent professional experience.
• Five to seven years of experience in program management, learning operations, or a related role.
• Strong written and verbal communication skills with excellent interpersonal judgment.
• Exceptional attention to detail, follow through, and risk awareness.
• Ability to prioritize participant and program needs with a proactive, service oriented mindset.
• Comfort managing multiple programs and competing priorities independently.
• Experience supporting technical, cross cultural, or executive facing audiences.
• Knowledge of curriculum design, training delivery, and measurement of learning effectiveness.
• Familiarity with business and management principles such as planning, resource allocation, and workforce development.
• Experience coordinating across time zones, vendors, and internal teams.
• Proficiency with common productivity and collaboration tools including document creation, spreadsheets, presentations, and shared workspaces.
  
  

Why This Role Matters

This position ensures that complex learning programs run smoothly while creating a sense of belonging and momentum for participants. The work combines operational excellence with human centered execution, making a meaningful impact on how technical talent learns, connects, and grows.

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