What are the responsibilities and job description for the Employee Experience Manager position at Woodcraft Rangers?
Job Title: Employee Experience Manager
Are you inspired to build people-first systems that make employees feel welcomed, connected, and empowered to thrive in their role?
Who We Are:
In 1922, Woodcraft Rangers opened its doors in Los Angeles and began its mission of guiding young people as they explore pathways to purposeful lives. As a progressive organization, Woodcraft has always been responsive to the evolving needs of the communities served, and is notably inclusive, youth-led, and rooted in the Woodcraft Way, a holistic framework that develops body, mind, spirit, and service. Continuously at the forefront of expanded learning opportunities, Woodcraft Rangers has a rich history of making a significant impact in the greater Los Angeles area, believing that all youth are innately good, deserve the opportunity to realize their full potential, and should be an active participant in defining their own path.
What We Do:
Woodcraft Rangers provides TK-12 expanded learning programs, including before and after school, specialty enrichment, and summer learning. In the past few years, Woodcraft has expanded its menu of services beyond traditional afterschool programs and summer camps to include early learning, environmental and social justice, college access, and inclusion services for youth with intellectual and developmental disabilities. Additionally, we offer Lifecraft, a college and career advancement program to support the development of approximately 1,000 staff. Today, Woodcraft Rangers serves more than 20,000 youth ages 4-18 annually in and from 110 Title I schools across LA County!
Ideal Candidate:
The ideal candidate is a people-first leader with strong experience in employee lifecycle programs, team management, and organizational development. They are passionate about building systems that make employees feel welcomed, heard, and supported, and have the ability to connect strategy to implementation. They’re highly collaborative and proactive, with a deep understanding of onboarding, engagement, and culture-building in complex, muti-site environments.
Why Work for Woodcraft Rangers:
The Employee Experience Manager leads the vision, strategy, and execution of onboarding, orientation, and employee engagement initiatives across Woodcraft Rangers. This position supervises the Onboarding Specialist and Employee Experience Specialist and is responsible for ensuring consistent, high-quality experience from new hire intake through long-term engagement milestones. The Manager will use data and employee feedback to shape programming, support retention efforts, and promote an inclusive and values-aligned workplace across all departments and levels.
Responsibilities:
In compliance with the Americans with Disabilities Act (ADA), the following physical demands may be essential for the effective performance of this position. Reasonable accommodation will be considered to enable individuals with disabilities to perform these essential functions:
We are committed to fostering an inclusive work environment and will actively consider reasonable accommodations to enable individuals to effectively perform their roles. This position operates in environments typical of the following key aspects:
Salary Range: $70,000 - $80,000 annually (based on experience and qualifications)
Hours of Operation: Monday-Friday, 9:00 AM – 5:30 PM, with flexibility for evening/weekend onboarding activities or special programs.
Location: Los Angeles (Little Tokyo Office; Hybrid eligible)
Woodcraft Rangers provides equal employment opportunities to all qualified applicants without discrimination with regard to race, religious belief, color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breastfeeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, transitioning status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.
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Are you inspired to build people-first systems that make employees feel welcomed, connected, and empowered to thrive in their role?
Who We Are:
In 1922, Woodcraft Rangers opened its doors in Los Angeles and began its mission of guiding young people as they explore pathways to purposeful lives. As a progressive organization, Woodcraft has always been responsive to the evolving needs of the communities served, and is notably inclusive, youth-led, and rooted in the Woodcraft Way, a holistic framework that develops body, mind, spirit, and service. Continuously at the forefront of expanded learning opportunities, Woodcraft Rangers has a rich history of making a significant impact in the greater Los Angeles area, believing that all youth are innately good, deserve the opportunity to realize their full potential, and should be an active participant in defining their own path.
What We Do:
Woodcraft Rangers provides TK-12 expanded learning programs, including before and after school, specialty enrichment, and summer learning. In the past few years, Woodcraft has expanded its menu of services beyond traditional afterschool programs and summer camps to include early learning, environmental and social justice, college access, and inclusion services for youth with intellectual and developmental disabilities. Additionally, we offer Lifecraft, a college and career advancement program to support the development of approximately 1,000 staff. Today, Woodcraft Rangers serves more than 20,000 youth ages 4-18 annually in and from 110 Title I schools across LA County!
Ideal Candidate:
The ideal candidate is a people-first leader with strong experience in employee lifecycle programs, team management, and organizational development. They are passionate about building systems that make employees feel welcomed, heard, and supported, and have the ability to connect strategy to implementation. They’re highly collaborative and proactive, with a deep understanding of onboarding, engagement, and culture-building in complex, muti-site environments.
Why Work for Woodcraft Rangers:
- Paid vacation
- Sick time
- Health Benefits
- 403(b) retirement
- Pet insurance
- Lifecraft
- Upward mobility
- Career development
- The opportunity to create a lasting positive impact on youth within your community
The Employee Experience Manager leads the vision, strategy, and execution of onboarding, orientation, and employee engagement initiatives across Woodcraft Rangers. This position supervises the Onboarding Specialist and Employee Experience Specialist and is responsible for ensuring consistent, high-quality experience from new hire intake through long-term engagement milestones. The Manager will use data and employee feedback to shape programming, support retention efforts, and promote an inclusive and values-aligned workplace across all departments and levels.
Responsibilities:
- Lead, coach, and support the Onboarding and Employee Experience team; drive performance, growth, and alignment with organizational priorities
- Oversee the end-to-end onboarding experience including New Hire Orientation, onboarding schedules, 30/60/90 plans, and post-onboarding engagement
- Collaborate with HR and department leaders to continuously improve onboarding and integration practices across multiple departments and locations
- Develop and implement strategies that foster employee engagement, belinging, and retention
- Lead employee lifecycle initiatives, including recognition programs, milestone celebrations, staff feedback tools (stay interviews, surveys, etc.)
- Regularly assess onboarding and engagement effectiveness through data collection and employee feedback; translate findings into action plans
- Design and facilitate onboarding and engagement workshops, manager toolkits, and culture-building materials
- Partner with senior HR leadership on workforce development efforts that align with the Lifecraft program
- Ensure all onboarding and engagement initiatives reflect the organization's DEI goals and inclusive workplace values
- Maintain standard operating procedures and documentation for onboarding, engagement, and retention programs
- Coordinate cross-departmental collaboration to build onboarding timelines and connection points for field and support staff
- Stay current on industry’s best practices and propose innovative improvements to elevate the employee experience across the organization
- Lead monthly onboarding review meetings and engagement trend analyses with the broader HR team and leadership
- Support special events, all-staff engagement activities, and learning opportunities throughout the year
- Bachelor's degree in Human Resources, Organizational Development, Business, or related field required. Master’s degree preferred
- 5 years of progressive HR or employee experience work, including 2 years in a leadership or supervisory capacity
- Strong background in onboarding design, employee engagement, and organizational culture initiatives
- Familiarity with HRIS systems (ADP Workforce Now preferred), project management tools, and employee survey platforms
- Experience working in nonprofits, education, youth-serving, or mission-driven organizations strongly preferred
- Bilingual (English/Spanish) a plus
- Excellent leadership and coaching skills; able to build high-performing and inclusive teams
- Exceptional interpersonal, verbal, and written communication abilities
- Strategic thinker with strong organizational and project management capabilities
- Demonstrated ability to manage multiple priorities and stakeholders with professional and care
- Analytical mindset with the ability to interpret engagement data and translate into practical solutions
- Deep commitment to diversity, equity, and inclusion principles in the workplace
- Energetic, creative, and passionate about cultivating strong employee experiences
In compliance with the Americans with Disabilities Act (ADA), the following physical demands may be essential for the effective performance of this position. Reasonable accommodation will be considered to enable individuals with disabilities to perform these essential functions:
- Frequent sitting, walking, and standing for meetings, site visits, and onboarding events are required during working hours
- The ability to travel across the Great Los Angeles area, using either a car or public transportation, is necessary several times a month
- Regular use of hands for various tasks, such as operating a computer and handling objects, is essential
- Must be able to occasionally lift/move up to 40 pounds
- Reasonable accommodation is available for individuals with disabilities
We are committed to fostering an inclusive work environment and will actively consider reasonable accommodations to enable individuals to effectively perform their roles. This position operates in environments typical of the following key aspects:
- Hybrid work model with regular time in-office and occasional travel to field sites
- Requires reliable internet access and ability to work in a variety of settings
- Typical office and program site conditions with moderate noise level
- Occasional evening and weekend work may be required for onboarding cohorts, staff events, or special projects
Salary Range: $70,000 - $80,000 annually (based on experience and qualifications)
Hours of Operation: Monday-Friday, 9:00 AM – 5:30 PM, with flexibility for evening/weekend onboarding activities or special programs.
Location: Los Angeles (Little Tokyo Office; Hybrid eligible)
Woodcraft Rangers provides equal employment opportunities to all qualified applicants without discrimination with regard to race, religious belief, color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breastfeeding), age, national origin, ancestry, sexual orientation, gender identification and expression, transgender status, transitioning status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. We also prohibit discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.
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Salary : $20,000 - $80,000
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