Demo

Manager, Customer Service Compliance

WorldBridge Partners - Leaders in Recruiting and Executive Search
Cass, IL Full Time
POSTED ON 8/5/2025 CLOSED ON 9/1/2025

What are the responsibilities and job description for the Manager, Customer Service Compliance position at WorldBridge Partners - Leaders in Recruiting and Executive Search?

Job Title: Trust Officer

Location: Cass County, IL

Reports To: Bank President

Employment Type: Full-Time

Position Overview:

We are seeking an experienced and detail-oriented Trust Officer to oversee and manage our established trust portfolio and dedicated trust department staff. This role is responsible for the administration of personal trusts, estates, investment agency accounts, and IRAs, ensuring compliance with fiduciary regulations and internal policies.

Key Responsibilities:

  • Administer an existing portfolio of trust and estate accounts in accordance with applicable laws and fiduciary standards.
  • Oversee day-to-day operations of the trust department, including managing and mentoring support staff.
  • Ensure the accurate and timely execution of account activities such as distributions, asset transfers, tax reporting, and statement processing.
  • Serve as the primary point of contact for clients, beneficiaries, attorneys, accountants, and other professionals.
  • Maintain thorough and organized documentation in accordance with internal procedures and regulatory requirements.
  • Collaborate with internal departments (e.g., legal, compliance, operations) to ensure smooth account management and risk mitigation.
  • Participate in trust committee meetings and contribute to the strategic development of trust services.
  • Stay up to date on trust laws, tax regulations, and fiduciary standards.

Qualifications:

  • Minimum 5 years of experience in trust administration, preferably in a community bank or regional institution.
  • Strong working knowledge of trust and estate law, fiduciary principles, and regulatory requirements.
  • Comfortable with the administrative responsibilities of trust management.
  • Experience supervising or mentoring staff is preferred.
  • Excellent communication and interpersonal skills.
  • Professional designations (CTFA, CFP, JD, or CPA) are a plus but not required.
  • Bachelor's degree in finance, accounting, business, or a related field.

Salary : $90,000 - $110,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Manager, Customer Service Compliance?

Sign up to receive alerts about other jobs on the Manager, Customer Service Compliance career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$108,568 - $157,893
Income Estimation: 
$201,789 - $321,393
Income Estimation: 
$60,549 - $79,995
Income Estimation: 
$82,891 - $124,402
Income Estimation: 
$82,891 - $124,402
Income Estimation: 
$117,591 - $158,148
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at WorldBridge Partners - Leaders in Recruiting and Executive Search

WorldBridge Partners - Leaders in Recruiting and Executive Search
Hired Organization Address Houston, TX Full Time
POSITION: SENIOR CREDIT RISK OFFICER LOCATION: HOUSTON, TEXAS POSITION: ON-SITE SUMMARY Supports the Credit Administrati...
WorldBridge Partners - Leaders in Recruiting and Executive Search
Hired Organization Address Houston, TX Full Time
POSITION: SBA BDO LOCATION: Houston, Texas POSITION: This is a remote position but you must reside in Houston, Texas. Jo...

Not the job you're looking for? Here are some other Manager, Customer Service Compliance jobs in the Cass, IL area that may be a better fit.

Customer Support Specialist (Hybrid)

Customer Service Manager, Mount Prospect, IL

AI Assistant is available now!

Feel free to start your new journey!