Program Manager III - YCSO (Countywide)

Under minimal direction, performs supervisory and leadership duties for Inmate Services Programs.

• Recruits, trains, and ensures staff are qualified to perform job functions; provides supervision and support to staff; develops performance evaluations. 
• Oversees contracted services, data collection, and reporting requirements and ensures programs comply with Federal, State, and County guidelines.
• Manages Inmate Services programs to include educational and substance abuse treatment services and Reach Out Initiatives focused on mental health.
• Works directly with inmates to ensure Inmate Services Programs are being delivered and makes program improvements.
• Collaborates with third-parties, diverse court personnel, and other criminal justice and behavioral health partners.
• Conducts team meetings and participates in the planning of department meetings.
• Creates, reviews, and recommends policies, procedures, and protocol implementation to include quality control.
• Oversees applications and implementation of program grants.
• Creates and maintains the Inmate Services Division filing system.
• Performs other job-related duties as assigned.

Education: 
Bachelor’s Degree in Behavioral Science, Behavioral Health, Criminal Justice, or related field.

Experience:  
A minimum of four (4) years of progressively responsible experience in a detention or corrections setting, behavioral health intervention, multi-disciplinary coordination, or a related field.

An equivalent combination of directly related work experience and education may substitute for the degree requirement on a year per year basis.

Additional Requirements:

Must possess a valid Arizona driver’s license.

All persons applying for employment with the Sheriff’s Office shall be required to meet the following general qualifications: integrity, honesty, dependability, industry thoroughness, accuracy, good judgment, initiative, and courtesy. 
All persons will be required to complete a thorough background investigation to include, but not limited to polygraph, psychological, and physical fitness test. 
All persons must successfully complete a minimum six (6) month probation period.

Required Knowledge, Skills, and Abilities:  

Knowledge of:

• Applicable federal, state, and county guidelines.
• Yavapai County services and resources.
• Business English, spelling, grammar, punctuation, and composition.
• Clerical, office practices and procedures.
• Research techniques and report writing.
• Current MS office software.
• Filing and recordkeeping.

Skill in:

• Program development and management.
• Supervision and training.
• Conflict resolution, problem-solving, and mediation practices.
• Persuasive and motivational communications.
• Grant coordination.
• Communication and supervisory skills
• Communicate effectively verbally and in writing and communicate orally in a face-to-face setting and by telephone with public and employees.
• Establish and maintain effective working relationships with employees, other agencies, and the public.
• Well-organized and detail oriented.

Ability to:

• Exercise good judgment, maintain confidentiality, and handle sensitive information with utmost discretion.
• Be cognitive of the diverse nature of the population and reflect inclusiveness in behaviors, communications, and in programs and processes.
• Protect the privacy of personal health information as defined in state and federal law.
• Respond flexibly to unexpected demands and work in an intense environment.
• Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks/projects in a timely manner.
• Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
• Keep management informed of key operating issues affecting the department.
• Remain current in knowledge required to perform assigned duties.  
• Handle confidential matters and maintain discretion always.
• Work professionally and effectively with co-workers, clients, victims of crime, witnesses, and the general public.
• Act with courtesy, tact, and diplomacy

Work Environment: 
The work environment is associated with an office and/or a detainment facility and includes exposure to loud noise, bloodborne pathogens, dust, fumes, and chemicals. The work area is adequately lighted, heated or cooled and ventilated.

Physical Requirements: 
Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effective in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 15 pounds.

Additional Job Information:

FLSA: Exempt 
Grade: 15
Classification: At-Will  
Safety Sensitive: No

Salary : $71,744 - $91,473