What are the responsibilities and job description for the Office Manager position at YMCA of Greater Rochester?
Description
$17-$20 per hour and excellent benefits including a YMCA Family Membership
Under the supervision of the Executive Director, the Office Manager supervises and administers the financial services, communications, and administrative resources to support operations for the BASP Division. The position is responsible for the management of all financial operations and technical systems support. This position is responsible for accurate record keeping and filing personnel records, clerical operations, and supports the Executive Director and Operations Coordinator. The position is responsible for demonstrating YMCA leadership competencies to ensure the mission, purpose, image and core values of the YMCA of Greater Rochester is conveyed.
ESSENTIAL FUNCTIONS:
· Manage all participant enrollment processes for the BASP Division.
· Ensure enrollment is continuously maximized, utilizing marketing and staff resources as needed in support of enrollment goals. Assists in the maintenance of a program wait list when necessary.
· Manage DHS enrollment and Financial Aid application processes; communicate directly with DHS as appropriate. Ensure that all required documentation is collected for the financial aid process. Update DHS information in Finance Form. Calculate and enter DHS billing for revenue.
· Update ActiveNet to reflect participant payments. Run weekly A/R aging and reports as needed, print weekly bills and payment reminders; help to ensure ongoing parent communication.
· Support office staff, and administration in ensuring ongoing, positive parent communication, ensuring facility cleanliness and program service excellence, and assisting in program growth and innovation.
· Responsible for management of the office, which includes the scheduling and training of all administrative personnel.
· Oversee administrative responsibilities associated with accounts receivable, accounts payable, cash reports, insurance, purchasing, document retention, program data and billing per YMCA of Greater Rochester standards.
· Assist with Annual Campaign.
· Attend all required meetings, trainings and conferences.
Requirements
· Must be at least 21 years of age and possess a high school diploma or GED. An Associate’s degree is preferred.
· Two years of administrative and supervisory experience required. Two years prior YMCA experience is preferred.
· Possess knowledge of accounting, data, childcare operations and administrative management practices and procedures.
· Must possess excellent administrative, office, and organizational skills; including excellent oral and written communication skills both independently and with a team.
· Must have knowledge of human resources management practices and procedures and office management practices.
· Must be proficient in computer skills and knowledge of various office software packages.
· A customer service focus and the ability to manage multiple tasks are a must.
· Familiarity with ActiveNet, File Leap, When To Work, Paylocity, DHS processes and procedures, and OCFS regulations are preferred.
PHYSICAL REQUIREMENTS:
· Must be able to sit or stand for extended periods of time.
· Must be able to bend and stoop frequently.
· Must be able to lift up to fifteen pounds.
Salary : $17 - $20