What are the responsibilities and job description for the Lead IT Technician position at YourTEK Professionals?
Ready to make an
impact in Pensacola and the Gulf Coast? Join our
fast growing company. Voted Best in Pensacola
and Best of the Bay three years in a
row.
Are you the motivated
person we are looking for? That has the desire to excel, exceed,
and help grow our team?
We are hiring a highly
skilled and motivated "Lead IT Technician". Full
time. Please look over the duties and requirements in detail. If
you feel like you would be a good fit, we would be excited to
consider you.
We fully believe everyone
should do what they love.
Duties:
-
Lead,
Train and Empower your team to deliver amazing results. Assist
with their duties as required.Working with
customer's IT Departments to resolve many different kinds of
issues.
-
Work
with customer's IT Departments to resolve a variety of IT issues.
-
Work
directly with customers to Plan, Estimate, and create
projects to install hardware and software, assign qualified
technicians and assist in installation.Install hardware
and software for clients.
-
Excellent communication
and customer services are required to interact with end users
and internal staff to resolve IT-related issues
-
Communicate and
interact as a liaison with end users and internal staff in a
upbeat positive way.
-
Positive and
proactive attitude with customer’s best interest in mind.
-
Network
Installation and design.
YourTEK Professionals provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or genetics. In addition to federal law requirements, YourTEK Professionals complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
Requirements
-
Minimum of five (5)
years experience with
Windows OS
-
Minimum
of five (5) years experience
with PC and laptop
hardware.
-
Minimum
of five (5) years customer service
experience.
-
Minimum
of five (5) years running cabling /
installations.
-
AS
or BS in
Computer Sciences or Equivalent
Certifications.
Additional
Requirements
-
-
Excellent verbal and
written communication
skills.
-
Ability
to work with minimal
supervision.
-
Valid
driver’s license.
-
Dependable
transportation.
-
Must
be able to lift 50
pounds.
-
Demonstrate
attention to detail
-
Demonstrate
strong hardware troubleshooting skills
-
Be
creative and make solutions when one can not
be found.
-
Positive
attitude.
-
Excellent verbal and
written communication
skills.
IT Support Technician
YourTEK Professionals -
Pensacola, FL