Demo

SALES AND OPERATIONS COORDINATOR

z-PAX LLC
Englishtown, NJ Full Time
POSTED ON 1/16/2025 CLOSED ON 4/15/2025

What are the responsibilities and job description for the SALES AND OPERATIONS COORDINATOR position at z-PAX LLC?

Who We Are : :

We are a fast-paced and rapidly growing company in the SaaS industry, dedicated to revolutionizing the long-term care industry with our innovative software solutions. Our mission is to streamline reimbursement operations and optimize reimbursement and compliance through cutting-edge technology.

Who You Are : :

We are seeking a dynamic and organized Sales and Operations Coordinator to join our team. This role is essential in driving our sales process and supporting the COO with day-to-day operations. The ideal candidate will have some SNF Medicaid Case-Mix Index (CMI) and Medicare PDPM clinical reimbursement experience in the long-term care industry, a knack for multitasking, and a detail-oriented mindset. You will play a pivotal role in managing and tracking projects, overseeing the flow of our services to customers, and ensuring that our operations run smoothly.

What You'll Do : :

Key Responsibilities :

  • Sales Support :

Perform sales calls and product demonstrations virtually, presenting our SaaS solutions to potential clients.

  • Assist in the development and execution of sales strategies to drive growth.
  • Maintain and update CRM systems, tracking leads, and managing customer interactions.
  • Operations Support :
  • Assist the COO with daily operational tasks, ensuring the smooth flow of business processes.

  • Manage and track various projects, ensuring they are completed on time and within scope.
  • Oversee the flow of the companys services to customers, ensuring a high level of customer satisfaction.
  • Assist with new customer account set-up, including the creation of profiles and provisioning of users.
  • Customer Relationship Management :
  • Develop and maintain strong relationships with clients, understanding their needs and ensuring our services meet their expectations.

  • Act as a liaison between the sales team, operations, and clients to ensure seamless communication and service delivery.
  • Software Learning & Adaptation :
  • Quickly learn and adapt to our SaaS platform, becoming proficient in its use to support both sales and operations.

  • Provide training and support to clients on the use of our software.
  • What You Bring : :

  • Experience :
  • Some clinical reimbursement experience with Medicaid CMI and Medicare PDPM in the skilled nursing facility industry is required.

  • Previous experience in a sales or operations role, particularly in a startup environment, is a plus.
  • 3 years of experience is preferred.
  • Skills :
  • Ability to multitask and prioritize in a fast-paced environment.

  • Highly organized and detail-oriented.
  • Strong communication and interpersonal skills.
  • Proficiency in learning and using new software platforms.
  • Ability to perform sales presentations and calls both in person and virtually.
  • Education :
  • Bachelor's degree required
  • Other Requirements :
  • Willingness to travel as needed (limited travel involved).

  • Hybrid role
  • A proactive, can-do attitude with the ability to work independently and as part of a team.
  • What We Offer : :

    Salary Range $80k-$100k depending on experience.

  • Benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • IND1

    Salary : $80,000 - $100,000

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