What are the responsibilities and job description for the IT-Integration-Sepcialist position at Zift Solutions?
At Unifyr, we’re more than just a SaaS company. We come to work each morning knowing that we are creating the best technological solutions designed specifically to keep people and companies productive and effective. We’re not just driving initiatives—we’re crafting the future of channel management success.
Job Title: IT Integration Specialist
Location: Qualified candidates need to be located in Research Triangle, North Carolina, USA
Job Type: Full-Time
Reports To: Director of IT Integration
Position Summary:
We are seeking a highly skilled and detail-oriented IT Integration Specialist to join our team. The ideal candidate will play a critical role in designing and implementing integration solutions that align Unifyr’s products with client systems and business processes. This role demands technical expertise, problem-solving capabilities, and a customer-centric approach to deliver seamless integrations and optimal outcomes.
Key Responsibilities:
- Integration Design: Collaborate with clients to understand their IT environments and develop tailored integration strategies that meet their needs.
- Implementation: Execute the setup, configuration, and testing of integration solutions, ensuring compatibility and performance across systems.
- Troubleshooting: Identify and resolve technical challenges during the integration process, minimizing disruptions and maintaining project timelines.
- Documentation: Create and maintain detailed technical documentation, including workflows, system configurations, and troubleshooting guides.
- Client Support: Provide hands-on support to clients during and after the integration process, ensuring smooth adoption and functionality of solutions.
- Collaboration: Work closely with internal teams, including product development, engineering, and customer success, to ensure alignment and knowledge sharing.
- Feedback Collection: Act as a customer advocate by gathering and communicating feedback to drive continuous improvement in Unifyr’s integration capabilities.
- Training: Conduct training sessions to educate clients and internal teams on integration best practices and system functionalities.
Qualifications:
Education:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience:
- 5 years of experience in IT integration, systems engineering, or related fields.
Technical Skills:
- Proficiency in integration tools, APIs, and data exchange protocols (e.g., REST, SOAP, XML, JSON).
- Strong understanding of enterprise IT systems and cloud platforms (e.g., AWS, Azure, Google Cloud).
- Knowledge of cybersecurity principles and compliance standards.
- Expertise in troubleshooting and optimizing system interoperability.
Soft Skills:
- Excellent communication and interpersonal skills to work with both technical and non-technical stakeholders.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple projects simultaneously in a dynamic environment.
Why Join Us?
- Competitive salary and benefits package.
- Opportunities for professional growth and certifications.
- Collaborative and inclusive work environment.
- Work on meaningful projects that make a real impact.
How to Apply:
Please submit your resume and a cover letter via our careers page at unifyr.com. We look forward to learning more about you!
Unifyr is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.
