Managed services is the practice of outsourcing on a proactive basis certain processes and functions intended to improve operations and cut expenses. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done. Under this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed whereas the Managed Services Provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound ...
by a contractual, service-level agreement that states the performance and quality metrics of their relationship.
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Company Description. Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, wh...
Overview. Edgewater is seeking an End User Support Technician to support a major national laboratory. You will provide basic field support, prepare functional requirements and specifications for hardware acquisitions, and provide support for on-the-spot diagnostic evaluations. Responsibilities. Provide Basic Field (Win/Mac/Mob/CSU) support to monitor, install and perform maintenance on personal computers, laptop computers, software, and networks....
As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal relationships we build with our consultants and the clients who depend on them. Join the Compucom Systems, Inc. team. Our client has a brand-new opportunity for a qualified Level 2 Desktop Support Technician to join their team onsite in Commerce, GA. This role will also occasionally work in the Norcross GA location. Must be will...
About Us. Ocean Solutions is a leader among Managed Service Providers (MSPs), recognized for empowering our team to excel in IT. With a strong foundation in technology and a relentless approach to overcoming challenges, we foster an environment for those passionate about driving success in IT and technology sales. Role Overview. As a Lead Generation Sales Representative, you'll be pivotal in boosting revenue through proactive outreach to small an...
Partnerships Manager (SaaS). 100% Remote. Direct Hire. $75-$85K. Primary Responsibilities. Manage Partner Opportunities: Oversee a steady pipeline of current partner opportunities to ensure alignment with company strategy. Collaborate for Maximization: Work closely with sales, marketing, and product teams to maximize partnership potential. Expand Product Adoption: Grow existing relationships by integrating the full suite of other products. Drive ...
