Leads a team of audio-visual technicians who install, configure, operate, disassemble, and troubleshoot audio-visual equipment. Performs production editing, routine maintenance, and inventory tracking. Coordinates with clients on placement, integration, and ensures functionality of projectors, lighting, microphones, sound mixing, recording and video-conferencing equipment for live events and meetings. Resolves escalated complex issues, validates and coordinates work. Recommends process improvements and serves as a knowledge resource. Researches and leads implementation of new technologies. May ... require an associate degree. Typically reports to a supervisor or manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.More Show Less
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Key Responsibilities. Lead, train, and mentor audiovisual support staff, fostering professional growth. Contribute to various projects, including quality assurance testing, diagnostics, system integration, and development and execution of office-wide implementation plans. Ensured conference rooms were equipped with appropriate audiovisual and technology components tailored to room size and functionality, such as audio / video conferencing systems...